Senior Engineer, Illumio

• Proven experience in a DevOps or observability-focused role, concentrating on production service management and operational excellence
• Prior experience working with microservices in a production environment is a must
• At least 5+ years of experience managing large numbers of instances in public clouds like AWS, Azure, GCP, etc
• Strong expertise in observability practices and tools (e.g., Prometheus, Grafana, Datadog)
• Experience enhancing logging, reducing log noise, and integrating critical metrics into services
• Proficiency in building and managing dashboards and monitoring tools
• Expertise in setting up and managing PagerDuty alerts, with on-call rotation and escalation management knowledge
• Strong collaboration skills to work closely with engineering teams, advocating for observability best practices
• Familiarity with cloud platforms (AWS, GCP, Azure) and modern CI/CD processes
• Automation scripting or coding experience (Python, Go, or similar)
• Knowledge of infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• Excellent problem-solving skills and attention to detail in managing complex systems

• We are seeking a Senior Engineer for our Cloud team with a strong focus on observability to join our engineering team as the Observability Lead
• In this role, you will champion initiatives to enhance our production systems'the reliability, visibility, and operational readiness of our production systems
• You will collaborate closely with engineers to catalog services, improve logging practices, reduce log noise, and integrate additional metrics across all applications
• Additionally, you will develop runbooks, build dashboards, and manage PagerDuty configurations and escalation workflows
• Serve as an advocate for observability practices within the engineering team, promoting operational best practices and reliability
• Catalog all production services, documenting critical details for operational visibility and management
• Collaborate with engineering teams to develop and implement a comprehensive observability plan, ensuring metrics are integrated into all services
• Enhance logging practices where needed, reduce log noise, and ensure meaningful insights are captured
• Add and refine metrics across applications to improve operational visibility and performance tracking
• Develop detailed runbooks for critical alerts and incidents, facilitating efficient response processes
• Build and maintain dashboards that offer insights into SLAs, performance, and business metrics for engineering and product teams
• Set up and manage PagerDuty alerts, define on-call duties, and establish incident escalation paths
• Continuously improve alerting, logging, and monitoring processes to enhance service reliability and reduce unnecessary noise

• Medical, Dental, Vision Coverage
• Health and Dependent Savings Accounts
• Life and Disability Programs
• Paid Parental Leave
• Voluntary Benefit Programs
• Company Sponsored Wellness Program
• Wellness Reimbursement Program
• Retirement Savings
• Equity Opportunities
• Paid time off and Paid Holidays
• Employee Incentive Program

Total funding: $562.1m

Cybersecurity remains an ongoing battle, with evolving cyberthreats and ever-more determined cybercriminals, and major data breaches such as the SolarWinds hack have the potential to cause widespread disruption. Illumio is taking a different approach to most of the mainstream security companies, with a process called "microsegmentation". This makes it easier to guard companies from security breaches, and contain any breaches that occur.