IT Infrastructure Engineer, Gusto
$113-153k
Salary dependent on location
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$113-153k
Salary dependent on location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- Strong understanding of network protocols (TCP/IP, routing, firewalls)
- Proficiency in server operating systems (Windows, Linux)
- Proficiency with virtualization technologies (VMWare, Horizon and hyperconverged infrastructure)
- Proficiency with datacenter Microsoft technologies (Active Directory, DNS, DHCP and Azure AD)
- Experience with cloud computing platforms (AWS, Azure, GCP)
- Knowledge of scripting languages (PowerShell, Python, Bash)
- Familiarity with configuration management tools (Ansible, Puppet, Chef)
- Understanding of backup and recovery strategies, as well as disaster recovery
- Understanding of security best practices and principles
- Excellent problem-solving and troubleshooting skills
- Technology enthusiast who is always excited to learn about new apps, devices, and ways to do things better
- Passion for automation and desire to make processes and workflows highly efficient
- Outstanding people, communication and collaboration skills
- Love to solve problems and get at the root of issues
- Upbeat and positive, motivated by making someone else’s day smoother
- Super detail oriented and highly organized. It bothers you when things are not lined up properly or documentation doesn’t exist
- Incredibly reliable and follow through on what you promise
- Proactively handle anticipated issues before they arise
- 6+ years of IT Infrastructure experience
What the job involves
- As a member of the IT Infrastructure Engineering team, you will be part of the broader IT Experience org (IT Operations + IT Engineering) and be responsible for managing our organization's infrastructure systems and networks to ensure they are functioning and meet Gusto’s needs
- Maintenance: Installing and configuring hardware, software, and networks
- Working with one or more of these technologies (VMWare, Microsoft, Veeam, Nutanix and SRW)
- Troubleshooting: Resolving issues with computer and server systems to minimize disruptions
- Security: Ensuring the security and efficiency of IT infrastructure
- Performance: Monitoring system performance and identifying system requirements for upgrades
- Research and development: Keeping up with IT business needs and implementing emerging technologies
- Data management: Creating backups and safeguarding data
- Account management: Setting up accounts for new and existing employees
- Manage ticket queues and escalation requests and resolve with guidance from the team
- Other related responsibilities contributing to OKR projects
- Participate in rotational on-call with the team
- Documentation of operational processes and architecture
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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