Senior Solutions Engineer, Staffbase
+ Employee Stock Option Plan
Employee communications platform
Be an early applicant
Employee communications platform
501-1000 employees
Be an early applicant
+ Employee Stock Option Plan
501-1000 employees
Company mission
Staffbase's mission is to unite companies and their employees behind a common purpose.
Role
Who you are
- You’re excited about building something from the ground up while having the backing and resources of a billion dollar company. As part of a fast growing team you’re not afraid to leave the typical scope of your role if needed
- Bachelors or master’s degree in information science, Information Systems, Business Engineering, or role/technical experience to replace degree requirements
- 5-10years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)
- Deep understanding of cloud technologies and the value proposition vs. an on-prem solution
- While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs
- Solution-focused understanding of REST APIs and how to interact with them
- Experience with enterprise software and common concepts/integrations is a plus: SAP, Workday, Single Sign-on, Active Directory, etc
- You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
- Excellent English communication skills (verbal, written, presentations)
- Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS
- Comfort using the command line or application logs to narrow down issues with technical integrations on either side
- Knowledge about security and compliance topics in a SaaS environment is a plus
What the job involves
- We are seeking a talented and experienced Senior Solutions Engineer to join our dynamic team in London
- As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients' needs, architecting solutions, and ensuring successful implementation of our employee communication and engagement platforms
- This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries
- You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement
- You work with our prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
- You run technical evaluations of the Staffbase platform and consult on different integration methods
- You consult prospects regarding our APIs, our architecture recommendations and implementation approaches
- Crafting and building RFP response documents which position the Staffbase product in the best possible manner
- Be the technical lead starting from our kick-off call until the Staffbase solution is finally launched
- Work closely with our customers after-sales department (Technical Support Engineers) to find the best setup for our customer integration needs
- Oversee and support technical implementation tasks for new customers
- Consult customers regarding our APIs, architecture recommendations and implementation approaches
- Partner with the Customer Success Manager and the Project Manager to provide an excellent technical onboarding process for new customers
- Play a key role helping our customers as a product expert with a strategic mind and high customer-service orientation
Salary benchmarks
Our take
Since launching in 2014, Staffbase has grown into a major name in the internal communications niche. Its platform is used by the likes of Samsung, ALDI, DHL, and Domino’s to create branded, mobile-first communication and information sharing tools which can access a company’s intranet from anywhere.
Staffbase has managed to set itself apart to some extent from the range of other internal communication apps like Slack and Teams by focusing on building a product tailored towards dedicated internal communication teams, rather than taking a more general approach.
This is proving to be a good decision as, with the shift to remote and hybrid working, the last few years have seen Staffbase gather serious momentum. A 2021 merger with Canadian competitor Banantang has been followed up by a series of major funding rounds and a rise to unicorn status. As well as this, it’s been expanding its own product portfolio through a number of strategic acquisitions as it looks to stay ahead of the competition.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2022
$111.1m
SERIES E
Mar 2021
$145m
SERIES D
Total funding: $305.6m
Company benefits
- Financial Benefits: Let’s talk about money – all Staffbase employees get stock options granted (ESOP). When the company wins, you win, too. Additionally, we offer country-specific pension plans to all employees.
- Health@Staffbase: We care about your physical and mental health. Staffbase provides mental health resources with certified clinicians via phone, email, chat, and video. Beyond healthy snack options, drinks, and dynamic workspaces, we also offers free sports courses.
- Ongoing Learning: We thrive on personal and professional growth. Every employee gets €1,800/$2,200/£1,650 per year to spend on education.
- Parental Leave: We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.
- Flexibility: When it comes to your personal life, it’s not our place to dictate your schedule. We offer flexible work from home as well as full-time and part-time options.
- Generous Vacation Policies: Taking time off is important. We want you to take vacation and give your body and mind a break when you need it.
- Fun Stuff: From virtual art nights to scavenger hunts: there are no limits when it comes to fun team building activities at Staffbase. Once a year, we all gather for THE ONE BIG internal event: Staffbase Camp.
- Giving Back: Giving back is important to us. Every employee can volunteer one day per year at an organization of choice. On top, Staffbase contributes with a donation.
- Lease a Bike: We offer our employees loaned bicycles and cyclists' safety equipment as a tax-free benefit. It’s an initiative to promote healthier journeys to work and to reduce environmental pollution. This benefit is currently available in Germany, UK, and the Netherlands.
Company values
- Growth – Celebrating Change, Being eager to Learn, Seeking Excellence
- Ownership – Being Accountable, Being Proactive, Being Thought Leaders
- Empathy – Being Humble, Being Fun, Being Human
Company HQ
Altchemnitz, Chemnitz, Germany
Articles
Leadership
Martin Böhringer
(CEO)Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase.
Lutz Gerlach
(COO)Before Staffbase, co-founded and served as COO of Hojoki.
Frank Wolf
(President)Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.
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