Director of UI/UX, uberall
Multi-location customer experience platform
Job no longer available
Multi-location customer experience platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To empower businesses to deliver great experiences to local customers.
Role
Who you are
- 10+ years of UI/UX experience designing B2B / SaaS applications, websites, and mobile experiences
- Strong design point-of-view and proven ability to innovate
- Must be able to communicate concepts, design rationale, and design details verbally, visually, and in written format
- Expert understanding of user-centric product discovery practices
- Hands-on leader who can leverage their design skills to guide and mentor the team and contribute to design projects as needed
- Portfolio of projects that demonstrate your skills and experience as a Product designer and Head/Director of UX
- Motivated leader – can inspire a cross-disciplinary team with loyalty, commitment, and quality of delivery
- Exceptional skills in ideation, sketching, wireframing, user flows, mapping, and information architecture
- Fluency with the Adobe Suite and design tools, most notably Figma, Maze, and/or other UX & UI, User Testing, and design software
- Clear and current understanding of the capabilities and limitations of front-end technologies
- Demonstrated experiences launching products on frontend frameworks, designing responsive cross-channel services and applications, and delivering UX works within agile production
- Data sleuth – great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience
- Track record of delivering consistent performance and growth in your people
- Be an advocate for the overall Design culture of the organization
- Experience working and leading in a remote team is a plus
What the job involves
- The Director of UI/UX will work closely with the rest of the product organization, main company stakeholders, and an existing team of high-performing designers to create the user experience for the core journeys, workflows, and products at Uberall
- You will lead the user experience and partner closely with product, engineering, and data counterparts to enhance the overall quality, value, and experience of our platform, CoreX
- You will actively oversee a growing team in all aspects of user experience including understanding business and user requirements, creating information architecture diagrams and user flows, building detailed wireframes, and high and low-fidelity prototypes, and creating of new concepts
- You will be responsible for setting the design strategy and ensuring that all elements of the user experience are optimized for usability and marketability
- Develop and drive the Product Design vision and strategy that delivers significant user and business value for Uberall
- Provide overall UX/UI design strategy and guidance to a team of designers and cross-functional product team members to deliver on the strategy and KPIs
- Develop a world-class Product Design team - hire, manage performance, support growth, and mentor
- Define career paths, help people to identify opportunities for growth, and outline plans for achieving measurable goals
- Work with leaders of other functions (e.g. Product, Engineering, Data, Marketing) to ensure that teams are collaborating effectively to execute company strategy
- Champion design culture within the organization and outside of it, and build a culture of close collaboration between teams
- Continuously align the priorities, and objectives and clarify what success looks like
- Develop and drive adoption of discovery best practices (user research, design, journey mapping, prototyping, user testing, etc.) and coach Product Designers to produce high-quality design outcomes throughout the product development cycle in an agile, fast environment
- Lead the development of all user experiences and ensure they are thorough, thought-through, intuitive, easy to use, timely, and gorgeous for a global customer base
- Be a passionate advocate for the user, and ground ideas in data-driven solutions by partnering with our Product data analysts to incorporate customer insights and principles throughout the creative process
- Collaborate with key internal stakeholders and customers to ensure the creation and delivery of experiences that drive greater platform usage and customer engagement
- Oversee UI/UX research and beta-testing to optimize the user journey and platform performance
Our take
Location-based services are now part of our everyday lives, but there are still gaps in the way location information interacts with accurate data. Uberall solves this problem by connecting companies with local customers through search and discovery, engagement and conversion.
Uberall helps brick-and-mortar companies to provide more accurate information about themselves across the apps that customers use to discover them. The company's impressive roster of customers now includes Hyundai, Pizza Hut and Lufthansa, as well as a raft of small- and medium-sized businesses.
This breadth of customer base is testament to the benefits Uberall brings to businesses. The company continues to expand and diversify its services, both through acquisitions and platform development. An important integration with Apple Business Connect is also helping solidify its utility for clients, to place the platform as a top choice into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$115m
GROWTH EQUITY VC
Sep 2018
$25m
SERIES B
Total funding: $175.6m
Company benefits
- Corporate Shopping Discounts
- Dog Friendly Offices
- Home Office / Remote Work
- Language Courses (German & Business English)
- Flexible Working Hours
- State of the Art Hardware
- Personal Development Budget
- LinkedIn Learning & internal training
- Virtual Stock Option Plan (VSOP) and an Equity Plan (ESOP) for all eligible employees
Company HQ
Brunnenviertel, Berlin, BE
Leadership
David Federhen
(Founder & Board Director)Started out as a Strategy Consultant at Roland Berger, and previously founded Returbo.
Florian Hübner
(Founder & President)Previously worked as a Consultant at McKinsey, and founded Berlin Tech Meetup.
Anthony Foy
(CEO)Investor and Board Director at CloudSigma. Formerly CEO at Qredo, Workshare and SkyDox, as well as Group Managing Director at Interxion.
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