Business Operations Associate, Anrok
+ Equity
More information about location
3 days a week in office
Sales tax solution for SaaS businesses
Be an early applicant
Sales tax solution for SaaS businesses
21-100 employees
Be an early applicant
+ Equity
More information about location
3 days a week in office
21-100 employees
Company mission
To be the compliance platform powering the digital economy.
Role
Who you are
- 2+ years of experience in strategy or operations roles within a high growth tech company
- Ability to jump into new situations and quickly solve problems, with an eye toward architecting solutions that will scale
- Ability to distill and translate data and messy workflows into standardized processes
- Empathetic and effective operational mindset to work cross-functionally
What the job involves
- As a Business Operations Associate, you'll be a key player in scaling Anrok's customer engine during our critical growth phase
- Your analysis and strategic insights will directly influence our product roadmap and help shape how thousands of businesses manage their tax compliance
- Through the continual use of measurement, data analysis and customer feedback you will continually iterate and improve our execution
- You will work closely with engineering, product, sales, customer support and finance teams to create a seamless customer activation experience
- Be the driving force behind optimizing our customer journey, working at the intersection of data, strategy, and execution. Specifically, you will:
- Own the analysis and optimization of our customer activation funnel, using data to identify friction points and implement solutions that accelerate time-to-value
- Partner with our Product team to translate customer insights into product improvements, directly influencing our roadmap
- Build and maintain critical dashboards that track key metrics, presenting insights to leadership that shape company strategy
- Design and implement scalable processes that set both our customers and internal teams up for success
- Collaborate across departments (Sales, Engineering, Product, Finance) to create a seamless customer experience
Our take
Software is becoming an increasingly taxable enterprise, in increasingly nuanced and jurisdiction-specific ways thanks to new rulings in the late 2010s. SaaS companies need to keep track of both their physical and economic nexuses, leaving many companies scrambling to stay compliant. Anrok has developed a simple API-based solution to help companies get there.
Anrok's no-code, out-of-the-box tool helps businesses easily calculate sales tax monitoring, calculation, and remittance wherever their product is used, and easily identify new exposures. It’s a simple solution to a complex problem, and the result for Anrok has been impressive funding and strong growth in the short few years it’s been in operation.
This will in part be thanks to the company’s astute pricing model: much like SaaS businesses themselves, it’s based on demand. This makes it scaleable enough to encompass both smaller and enterprise SaaS clients. This, in turn, means Anrok’s addressable market within the SaaS sector is substantial. And that’s a sector that in itself is continuing to see remarkable growth. All this makes it a promising, and as of yet fairly unchallenged, position that Anrok is carving out.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
61% employee growth in 12 months
Company
Funding (1 round)
Aug 2022
$2m
SEED
Total funding: $2m
Company benefits
- Company-wide holidays and paid time off
- 100% paid medical, dental, and vision
- Generous parental leave
- Bi=annual company-wide offsite or onsites
- One Medical membership
- Learning and development stipend
Company HQ
Bernal Heights, San Francisco, CA
Articles
Leadership
Michelle Valentine
(CEO)A Stanford grad, who worked in Investment Banking at Goldman Sachs, and then on Product at Airtable. Has also worked as an Investor at Index Ventures, and independently as an Angel with M Valentine LLC.
Kannan Goundan
(CTO)Has extensive experience as a Programmer at ViaSat, Fortify Software, Dropbox, and Airtable.
Salary benchmarks
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