Senior Product Designer, Trustpilot
B2B, Applications for Platform Ecosystem
Plus bonus
Consumer review website
Job no longer available
Consumer review website
1001+ employees
Job no longer available
Plus bonus
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Product design experience working on broad and end-to-end design projects, in a cross-functional environment
- Strong case studies displaying your craft and experience with relevant projects
- A growth mindset and a willingness to own problems, an interest in building products, and a desire to make things better
- The ability to conceptualise, work in low and high fidelity, deliver solid UI design & communicate your work and rationale
- Systems thinking and the ability to apply a design system, and contribute to it by extrapolating patterns and behaviours from a specific instance to the larger experience and vice versa
- A good understanding of Service Design
- Experience using Figma, Axure, Sketch or Adobe XD. We are using Figma but we are always trying new tools
- An appreciation of a truly agile and team-oriented approach to product development
- Good communication and interpersonal skills. Fluency in English, both written and oral
- It would be great if you have experience in B2B companies or self-service products
What the job involves
- You will be a key member of a cross-functional product team, together with your Product Manager, engineers and other designers, and become a major contributor to that ongoing mission
- You'll assist us in making it radically easier for businesses to understand Trustpilot’s offering, get to grips and adopt key features, and purchase the right package for them with ease and skill
- You will contribute to achieving this by designing entirely new product journeys and bringing them to launch, optimising existing funnels, and implementing growth initiatives and product thinking cross-functionally across Trustpilot
- You will be part of the Product Design & Research team for the product you work on, reporting to the Product Design Director, and together be responsible for delivering advanced design work
- You will also work with the wider user research, product design, and design system teams to create a stronger link between understanding user problems and business opportunities in product
- . This is a great opportunity for an experienced designer to grow, learn and have an impact at a design-centric technology company
- Work on exciting areas of product design (e.g. designing for trust, partner’s integrations, client acquisition and onboarding, converting free clients to paying customers, pricing plans, etc )
- Collaborate daily with product managers, engineers, user researchers, UX writers, other designers, and stakeholders to define, design and deliver high-quality products
- Conduct research, gather and communicate insights that inform and support your design decisions
- Proactively contribute to design initiatives that build out a coherent experience across user journeys
- Contribute to creating and evolving user experience through proven Product Design skills, ideation, conceptualization, facilitation, testing and more
- Contributing and facilitating design critiques, and feedback sessions
- Create well-crafted iterative design proposals that communicate rationale, align with strategic goals and teams, and help to clarify scope
Application process
- Your CV
- A link to your portfolio
- An optional cover letter telling us why you think you'd be great for this job
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.2m
LATE VC
Total funding: $179.1m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
Share this job
View 25 more jobs at Trustpilot