Engagement Marketing Intern, Kiva

Salary not provided

Kiva's Internship is a part-time volunteer position, however, to help offset some expenses, Kiva will provide a modest stipend of $800 a month (before taxes) to its volunteers. Please note that the stipend is considered taxable income and we expect interns to do their own research as to how this may affect their personal/tax implications

Looker

Excel

Google Sheets

Remote from US

More information about location

International non-profit expanding financial access

Open for applications

International non-profit expanding financial access

201-500 employees

B2CB2BLendingCharitySocial Impact

Open for applications

Salary not provided

Looker

Excel

Google Sheets

Remote from US

More information about location

201-500 employees

B2CB2BLendingCharitySocial Impact

Company mission

To expand financial access to help underserved communities thrive.

Job

Company

Role

What the job involves

Since its founding, volunteerism has been an integral part of Kiva's foundation and success
As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team
In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors
Through this volunteer internship, we’re hoping to provide a high-caliber learning experience
With the completion of our internship program, you will take away many in-demand job skills
Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals
This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities
Kiva is currently recruiting for our July 2025 through December 2025 internship class
This Kiva internship is a 6-month, part-time (24 - 32 hours per week), United States-based, remote volunteer position
Kiva places interns within most departments of the organization. During recruitment, we evaluate your application and interests to match you to a specific team that will leverage your talents while providing you with an opportunity to develop and grow
Although Kiva Interns range in age and experience, a common theme among our participants is a "can do" attitude as well as a desire and willingness to dive in and get their hands dirty
The Marketing team is a team of agile, collaborative and data-driven marketers and creative professionals
We are responsible for driving engagement via email, the largest marketing channel at Kiva
Our team sits under the larger umbrella of the Product and Design team
We work cross-functionally with almost every department at Kiva, so you will have exposure to a variety of functions within the organization, including Communications and Creative, Strategic Partnerships, Data Analytics, Major Giving, Customer Success, and more
As an Engagement Marketing Intern, you will assist with the management of the email program and take ownership of key functions that contribute to the success of the largest marketing channel at Kiva
You will build emails, create advanced user journeys, lead weekly reporting, help own the marketing calendar, conduct campaign analysis, run A/B testing, host brainstorming sessions, write strategy briefs for new emails, and help manage the overall program
You will play a pivotal role in advancing user retention and engagement
You will finish the internship with a deep understanding of email marketing, experimentation, lifecycle marketing, growth tactics, cross-functional collaboration, data analysis, creative problem-solving, and strategic planning
Best of all, you will do so while helping to increase financial access for marginalized communities around the globe!
Build email campaigns and workflows in Iterable
Conduct campaign reporting and data analysis
Create and interpret a variety of reports using Looker and Google Spreadsheets
Be able to clearly communicate findings with team members
Contribute strategic insights to improve user retention and engagement
Identify potential growth areas and ways to improve Kiva’s email marketing program
Work collaboratively with Product leaders to enhance the user journey
Develop strategy briefs for impactful campaigns
Understand Kiva’s brand, programs, and audiences
Provide organizational and administrative support to the Senior Manager of Retention and Engagement

Application process

The weekly time commitment for a Kiva Internship is 24 - 32 hours per week, from July 15th, 2025 - December 31, 2025. Please make sure you have the availability to commit for the entire internship period before submitting an application

Our take

Over 1.7 billion people around the world are unbanked and can’t access the financial services they need. This means they are missing out on some of the key ingredients of business success.

Kiva wants to fix this. In a nutshell, it offers crowdfunded loans that unlock capital for underserved communities. This not only enhances the quality and affordability of financial services but also tackles the underlying obstacles to financial inclusion. Kiva's approach revolves around providing loans rather than donations, bringing sustainable transformation to deserving communities where previous charity-based efforts provided only temporary relief.

Kiva's achievements are remarkable: to date, it has facilitated over $2 billion in loans, benefiting over 5 million people in 84 countries. With rapid advancements in communication and transportation fueling global interconnectedness, Kiva is poised for further growth. This global shift presents new opportunities worldwide, positioning Kva to expand its positive impact.