Sales Support Coordinator, Quadient

Salary not provided

Excel

Salesforce

Entry and Junior level

London

2 days a week in office (Here East Stratford, London)

Business communication solutions software

Be an early applicant

Business communication solutions software

1001+ employees

B2BSaaSTelecommunicationsAutomation

Be an early applicant

Salary not provided

Excel

Salesforce

Entry and Junior level

London

2 days a week in office (Here East Stratford, London)

1001+ employees

B2BSaaSTelecommunicationsAutomation

Company mission

To simplify the connection between people and what matters.

Job

Company

Role

Who you are

Ideally, have a background in sales admin, project coordination, or customer-facing support roles. Full training on all locker systems and processes will be provided
Love being organised and keeping others on track
Are a strong communicator who’s comfortable dealing with both customers, sales professionals and internal teams
Are confident using Microsoft suite of Office solutions (Word, Excel, Outlook) and Salesforce CRM, or have a keen interest in learning fast
Have an excellent eye for detail and take pride in your work
Enjoy being part of a team and making a visible impact

What the job involves

Reporting to the Sales Director, you’ll be the go-to person supporting the locker sales team – helping with site survey communication, documentation, contract processing, and ensuring everything runs smoothly between our host partners and internal teams
You’ll also play a key part in supporting the private network and beyond-parcels teams with tailored admin and coordination
Coordinate host site surveys, including but not limited to, liaising with locker host contacts, obtaining approvals, communicating planned civils and installation works
Collaborate with Lockers operations team to ensure the efficient and professional installation of locker
Support with contract generation, validation, and processing. Includes vendor ID creation, ensuring correct bank details are capture and location name correctly documented
Maintain accurate CRM records and support sales data management
Assist with pre-sales map and site checks
Help manage documentation and admin for major account partners
Provide admin and sales documentation support to the private network and beyond-parcels teams for sales call preparation, account planning and research and order creation/submission
Be a day-to-day support hub for the locker sales team, keeping everything on track and well-communicated

Salary benchmarks

Our take

Quadient is a global company providing intelligent automation for business communication, smart mailing, shipping, and parcel locker solutions; with a focus on improving the customer experience of ordering and receiving packages. Formerly known as Neopost, the company has grown to support hundreds of thousands of customers worldwide.

Quadient has a record for developing its offerings ahead of changes in the market and has a history of smart acquisitions. In the last couple of decades, the company acquired a series of companies with market-leading technologies – such as customer communication management provider GMC Software, and Parcel Pending, the leader in the US parcel locker market.

The beginning of 2024 saw the acquisition of Frama, a mailing and document management solution bring in 30,000 new customers for Quadient. It has also developed its largest lockers yet, enabling the company to expand service to retailers and distributors delivering extra-large and oversized goods.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

2% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (3.8)

Company

Company HQ

Bagneux, France

Leadership

Geoffrey Godet

(CEO, not founder)

Previously served as President & CEO for Flatirons Solutions, CEO for Jouve, and Chairman of the Board for CORENA.

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