ERP Product Lead for Security & Alarm, EverCommerce
$130-150k
+ Performance-based bonus; Salary is benchmarked on US rates and may vary by other locations
Integrated SaaS solutions
Job no longer available
Integrated SaaS solutions
1001+ employees
Job no longer available
$130-150k
+ Performance-based bonus; Salary is benchmarked on US rates and may vary by other locations
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- At least 7 years as a Product Manager with experience in Financial Services Software/ERP
- Pragmatic Institute framework experience and certification, or equivalent, for Product Managers is highly desired
- 4-year technical degree, preferably in EE or CS or 5 years Product Management Experience in lieu of degree
- Demonstrated experience in planning, budgeting, and developing business strategy
- Ability to collaborate with the engineering, professional services, and support teams to develop and maintain our product offerings
- Demonstrated ability to communicate effectively with suppliers, customers, and a diverse range of internal stakeholders via all methods of communication
- Ability to negotiate and drive customer priorities
- Demonstrated experience in successfully managing a product from initial research through execution
- Ability to articulate and document, in sufficient detail, product requirements for delivery teams
- Ability to effectively influence multiple constituencies internally and externally without direct organizational management responsibility
- Works on diverse to complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
- A strong bias for action and results and the ability to establish clear priorities
- An obsession for product discovery activities – distilling and documenting the jobs that are enabled by our solutions and improving the overall user experience
- Strong listening, influencing, verbal and written communication skills
- Customer-centric mindset, results oriented, self-starter and able to work independently
- Experienced in agile product planning and development methodologies
- Ability to travel 25% within the US & Canada (post COVID-19)
What the job involves
- The Security & Alarm division of EverCommerce is looking for a Sr. Product Manager to join our product management team
- This contributor will be responsible for product planning and execution of our products
- This will include gathering product, customer, competitive and market requirements, conducting market research, and defining the product vision by working closely with internal and external teams
- The Security & Alarm division serves the electronic security industry with the most comprehensive array of alarm monitoring and integrated business management software solutions tailored to achieve optimal business performance
- Create, own, and drive the process for capturing and documenting the product requirements deemed necessary for servicing our existing market and industry, taking into consideration existing constraints, technology trends, as well as competitive benchmarking and analysis
- Advocate for our products with customers through the definition phase and collect feedback for use in defining the product roadmap & future market needs
- Work closely with Management, Development, Sales and Operations teams to successfully drive product(s) from product definition to development through to end of life
- Identify and resolve issues which inhibit the fulfillment of product commitments
- Conduct primary research to discover customer pain points and identify market opportunities
- Participate in all aspects of the software development lifecycle, from definition through deployment and support activities
- Perform TAM analysis and model revenue opportunities, as necessary to define and achieve our shared business goals
- Engage with the sales and marketing teams, as requested, as a subject-matter-expert (SME) and thought leader in the alarm monitoring software industry
- Work with product marketing to develop clear, consistent, and compelling value propositions and messaging that differentiate our products and solutions from our competitors
- Assist in the identification of new external partnership and acquisition opportunities based on a deep understanding of the competitive landscape and our customers’ needs
- Partner with development, designers and broader UX teams to build software that is useful, useable, delights and solves real customer pain points
- Represent EverCommerce in the public arena, serving as the voice of our products at conferences, events, online and with potential prospects, customers and business partners
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company values
- We hold each other accountable for treating everyone with respect. Kindness is at the heart of who we are
- We are united. We win, fail, and grow as a team. We believe teamwork does make the dream work
- We embrace diversity and inclusion. Inclusivity fuels innovation, enriches experiences, and promotes belonging
- We are a team of perpetual learners motivated to grow ourselves and the company. We strive to do and be better
- We welcome new ideas and are energized by transformation that drives innovation, and our collective growth
- We serve the needs of our customers, focusing on excellence and innovation. When they succeed, we succeed
- We empower our team to do their work in the environment that is best suited for their role and enables company success
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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