Senior Product Manager, Finom

• You have 5+ years of product management experience, ideally in fintech, SaaS, or internal platforms, with exposure to operations-heavy or compliance-driven processes
• You bring a structured and analytical mindset: able to dissect complex workflows, identify root causes, and design clear, scalable solutions
• You’re skilled at critical thinking: separating facts from opinions, questioning assumptions, and defending your point of view with data and clear articulation
• You’re experienced working with cross-functional teams across Operations, Product, Engineering, and (ideally) Compliance, and can balance their priorities effectively
• You’re a strong communicator: able to argue positions constructively, adapt your message to different stakeholders, and push back diplomatically when needed
• You thrive in high-complexity environments with multiple stakeholders, and can keep focus on impact and measurable outcomes
• You’re outcome-driven: always prioritizing automation, efficiency, and customer satisfaction over processes for their own sake

Desirable

• We are looking for a structured, data-driven, and stakeholder-savvy Product Manager to join our Onboarding Automation team
• In this role, you’ll focus on optimizing the internal processes and tooling that power Finom’s account opening journey
• Your mission will be to increase the share of applications processed automatically, while reducing the time our Operations team spends on manual tasks
• You’ll be working at the intersection of operations, compliance, and customer experience, designing solutions that are efficient, scalable, and user-friendly
• You’ll need to challenge assumptions, balance diverse requirements, and defend decisions with both data and clear articulation
• This is a unique opportunity to shape how Finom streamlines onboarding at scale — ensuring we welcome legitimate customers smoothly, keep fraud under control, and empower our Operations team to work smarter, not harder
• Drive the product strategy and roadmap for Onboarding Automation, focusing on internal tooling, process optimization, and automation of account opening workflows
• Partner closely with the Operations team to identify inefficiencies and build solutions that minimize manual work without compromising accuracy or compliance
• Translate complex onboarding and KYC/KYB requirements into simple, scalable product flows that support both regulatory demands and great customer experience
• Collaborate with Compliance stakeholders to challenge requirements, find pragmatic solutions, and strike the right balance between fraud prevention and seamless onboarding
• Use data to uncover bottlenecks, measure automation impact, and continuously optimize processes for speed, efficiency, and conversion rates
• Champion an evidence-based product culture — questioning assumptions, digging into root causes, and making decisions grounded in data and clear reasoning
• Navigate complexity and multiple stakeholders, keeping discussions outcome-focused and aligned with Finom’s growth goals