Product Manager, Amadeus
PMS Connectivity
Travel analytics software
Job no longer available
Travel analytics software
1001+ employees
Job no longer available
1001+ employees
Company mission
To power better journeys through travel technology.
Role
Who you are
- Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience
- 5 to 7 years progressive work related experience with demonstrated proficiency in multiple disciplines/processes related to the position including travel industry experience, hospitality distribution, system connectivity, and product development experience
- An excellent knowledge of the hotel distribution landscape and CRS/PMS connectivity and concepts including central reservation systems (CRS), global distribution systems (GDS), online travel agencies (OTA), property management systems (PMS), revenue management systems (RMS), Payment systems, content distribution, channel management
- Knowledge, Skills, and Abilities:
- Ability to communicate effectively, both verbally and in writing
- Ability to read and interpret JSON and XML schemas
- Open Travel Alliance XML schema & HTNG usage profiles
What the job involves
- The Product Manager, PMS Connectivity will support the global connectivity team responsible for evolving Amadeus's leading connectivity network through driving integrations with key industry partners such as PMS, RMS, Payment Providers and other 3rd party systems
- This role will review, analyze and evaluate client business systems and user needs
- The selected candidate will review connectivity APIs, document requirements, define project scope and objectives, engage in discovery design and recommend implementable solutions and improved efficiencies
- Product Strategy & Roadmap Planning - Global Connectivity:
- Source and shape priorities from across the organization and target the customer base to develop and maintain a product roadmap that delivers continuous business impact and value
- Interface with key stakeholders (Partnerships, Sales, Operations, R&D, etc.) to maintain the pulse of the changing customer and industry demands
- Support the connectivity product vision & strategy and translate this product strategy into a concrete execution plan and product roadmap, to ensure fulfillment of short, mid and long-term P&L and LTP business objectives
- Support customer research and leverage insights to create product features, customer adoption & satisfaction
- Product Development - Global Connectivity:
- Engage in discovery, design and solution to innovate hotel distribution connectivity including reviewing APIs, enhancing system performance, driving increased revenue and improving efficiencies
- Serve as product category expert in the review and implementation of product initiatives and API connectivity
- Create and manage the documentation of business requirements ensuring delivery in line with client and market commitments
- Lead the balance of business needs with technology assessments, API enhancements, and recommend alternative technical approaches to meet design requirements when needed
- Partner with engineering to drive technical projects and provide leadership in an Agile development process, setting scope, and ensuring effective prioritization of features & stories, managing daily progress, and defining acceptance criteria
- Communicate the product vision to ensure product delivery is aligned with strategy
- Go To Market Enablement:
- Communicate connection updates and their associated customer, operational, system, & process impacts
- Support organization wide product training and enablement, contributing to the articulation of product value propositions, go to market strategy, pricing and impact to messaging for delivering products/services
- Partner Relations:
- Maintain strong relationships with Amadeus's strategic partners and stakeholders
- Collaborate and align with partners on partnership and performance objectives
- Monitor objectives with partners through KPIs, reporting and QBRs
Our take
Legacy Spanish travel and tourism IT provider Amadeus has been working in the industry since 1987 when it was originally founded as a European global distribution system (GDS) for airlines. Now its software connects travellers to journeys via agents, search engines, tour operators, accommodation, and transport.
Having diversified in the mid-noughties to match the evolution in digital technology, Amadeus now powers business analytics and software solutions for 16 sides of the travel industry and with 6 business tools. It doesn’t spread itself thin either, with more than 15,000 employees across the world and growth still in motion.
Amadeus continues to solidify its position as a leader in the travel and hospitality tech sectors, evidenced by its strong financial performance in the second quarter of 2024. The company's significant revenue growth, strategic acquisitions, and partnerships underscore its commitment to innovation and expansion and it doesn't plan to slow down anytime soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company HQ
San Pascual, Madrid, Spain
Leadership
Luis Maroto
(CEO & President)Previously Deputy CEO and CFO at Amadeus before becoming the President and CEO in 2011. They also worked as a Corporate Support Functions Director at Grupo Bertelsmann.
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