Product Designer, Aircall
$125-160k
+ Equity
AI-powered communications platform
Be an early applicant
AI-powered communications platform
501-1000 employees
Be an early applicant
$125-160k
+ Equity
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- We value people who are bold, ambitious, collaborative, and customer-centric. Even better, the ones who know how to work hard and have fun at the same time
- 0-3 years of design experience
- Ability to think through data clearly to form hypotheses and experiments
- Strong communication skills, especially across functional and cultural boundaries
- You are fluent in English (Spanish, Portuguese, or French is a plus)
- Technical acumen is a plus
What the job involves
- We are looking for a proactive and creative problem solver to join our team as a Product Designer
- You will work on our Growth initiatives to improve how potential customers discover, trial, and onboard our products
- If you want to quickly launch experiments, continuously simplify and improve the user experience, and build a system from the ground up, this is the right place for you
- Beyond the projects, we are also looking for an AI-native, someone who is always trying the latest tools and will bring a fresh perspective to how we approach problems
- You’ll have the opportunity to guide the broader design team with AI tools and processes and to shape our AI agent experiences
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
Salary benchmarks
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