Growth Associate, Tab

• 2+ years experience in Tech/Consulting/Banking/Startups or similar, with a very strong academic background
• Action-oriented — we’re looking for someone with a bias for action, who can work well in a startup environment. No slides needed
• You’ll be naturally curious and want to get to the bottom of things
• You’ll also be a quick learner, and enjoy rapidly getting to grips with a new software tool or learning about a new area
• Highly organised — we move quickly and you’ll be working on different things in parallel, so you’ll be expected to multi-task and take responsibility for organising your work
• Very comfortable with numbers and logical by nature, with great attention to detail
• Empathy - the businesses we work with are all different sizes and all over the world, and the things that they worry about can vary enormously. Many of our customers speak English as a second or third language, so you’ll need to have the EQ to get to the heart of their questions (and language skills are a plus here)
• Right to work in the UK

Desirable

• Your main focus will be on acquiring new customers for our core Payments business — targeting small/medium independent tourism businesses around the world. You’ll also work on helping to scale our recently-launched Checkout product — which lets tourism businesses take bookings and payments directly on their website using an Intercom-style widget. You’ll help with high-touch onboarding for early users, as we build out the feature-set
• Driving customer acquisition by running experiments and implementing growth initiatives across our key marketing channels (emails, paid ads, UGC, SEO, referrals, partnerships)
• Analysing and reporting on growth metrics
• Helping to get user feedback on Checkout and Payment product features, and to develop product-led solutions to customer problems
• Working closely with alpha/beta customer groups as we launch new features
• Work with some of our external partners (e.g. marketing agencies, designers and SAAS integration partners)