Product Manager, Vonage

• The role is a great fit for an experienced product leader with a strong background in video communications who understands CPaaS systems and enjoys developing differentiated solutions
• Strong technical background in video streaming and CPaaS platforms
• Familiarity with server SDKs, APIs, and integration workflows
• Knowledge of WebRTC and live streaming architectures
• Comfort balancing scalability, performance, and cost trade-offs
• Exposure to AI-driven video workflows
• Skills in translating developer needs into clear, actionable product requirements
• Ability to analyze data, inform product decisions and measure success
• 4+ years in product management, ideally in video, media, or CPaaS
• Proven track record building communications or media services products
• Strong record of cross-functional collaboration with engineering teams on complex infrastructure
• Exceptional communication skills, both written and oral
• Bachelor’s degree in computer science, engineering, or a related field
• You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you

Desirable

• Our customers need more than video calls; they need media services like recording, broadcasting, and AI-powered post-call analysis
• As Product Manager for Video Media Services, you’ll own these value-added services that extend video experiences and unlock new monetization opportunities
• Define and lead the product roadmap for recording, broadcasting and server-side AI services
• Own and maintain the product roadmap in collaboration with other Product Managers delivering competitive video solutions
• Partner with engineering to prioritize features, resolve technical trade-offs, and ensure developer-first product design
• Define pricing and positioning for video media services
• Deliver post-call intelligence features such as transcription, translation, and analysis
• Conduct market and competitive analysis to identify trends, portfolio gaps and new product opportunities to guide differentiation
• Drive global cross-functional teams including engineering, PM, marketing, customer success to develop new video product offerings
• Collaborate with Developer Relations and Marketing to drive product adoption