Inside Sales & Enrollment Specialist, Better Health

Salary not provided

$8-$9 per hour

GSuite

Slack

Junior and Mid level

Remote from US

Telehealth care solution for chronic conditions

Be an early applicant

Telehealth care solution for chronic conditions

21-100 employees

HealthcareB2BPersonal healthEducationSaaSMedTech

Be an early applicant

Salary not provided

$8-$9 per hour

GSuite

Slack

Junior and Mid level

Remote from US

21-100 employees

HealthcareB2BPersonal healthEducationSaaSMedTech

Company mission

To digitize and modernize the antiquated medical supplies and devices industry.

Job

Company

Role

Who you are

Have 1–3 years of experience in outbound or consultative sales and patient-facing healthcare roles
Are confident in navigating challenging conversations and skilled at overcoming objections with empathy and clarity
Have worked in a healthcare or DME setting, and have experience with medical referrals, supplies, or provider coordination
Are a self-starter who thrives in a fast-paced, startup environment and can flex between roles as needed
Can juggle multiple tasks without dropping the ball, and bring a five-star service mindset to everything you do
Are tech-savvy and familiar with tools like Google Suite, Slack, ticketing systems, and insurance workflows

What the job involves

As an Inside Sales & Enrollment Specialist at Better Health, you’ll play a hybrid role at the intersection of sales, service, and healthcare operations
You’ll engage directly with cold leads, patients, and providers to drive enrollment, manage referrals, and ensure a seamless customer journey from first call to delivery of care
Proactively engage potential patients through outbound calls on a dialer, answering questions, building trust, and guiding them through the enrollment process
Understand and respond to patient needs, providing tailored solutions that highlight Better Health’s unique value
Serve as a key point of contact for patients and providers, managing referrals and ensuring a smooth experience throughout (think Case Coordinator)
Resolve issues cross-functionally, coordinating with internal teams to ensure timely delivery of medical supplies and a positive care experience
Track tasks and follow-ups using ticketing systems and manual processes, ensuring that nothing slips through the cracks
Continuously improve outreach and operational strategies by analyzing performance data and learning from every interaction

Our take

The rising prevalence of chronic conditions requiring prolonged treatment is continuing to drive the telehealth market and squeeze available healthcare resources. Better Health offers a personalized home-based chronic condition management solution to reduce the overall utilization of care.

The company bundles peer support, education, telehealth and home delivery of medical supplies into one solution, which helps customers tailor their condition management and access further education. Its insurance partners include Medicare, Medicaid and Oscar Health.

Better Health targets ostomy and urology patients, who often don’t receive enough care and support following their surgeries. It plans to further expand its model into new categories of chronic conditions and products, and expand its partnerships.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

12% employee growth in 12 months

Glassdoor (4.7)

Company

Funding (last 2 of 3 rounds)

Jun 2024

$14m

SERIES A

Oct 2021

$10m

SERIES A

Total funding: $27.5m

Company HQ

Showplace Square, San Francisco, CA

Leadership

Naama Stauber Breckler

(Co-Founder & CEO)

Co-founder of MocaCare, CompactCath and Avails Medical. Co-founded Better Health in 2019.

Adam Breckler

(Co-Founder & Head of Product)

Previous a Web Developer who co-founded Visually and founded Prism Labs, before co-founding Better Health.

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