Technical Program Manager, Block

Sales & Account Management

$117.5-169k

Block takes a market-based approach to pay, and pay may vary depending on your location. Eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies

Looker

Salesforce

Snowflake

Senior level

Los Angeles

Remote from US

Financial services ecosystem

Job no longer available

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Job no longer available

$117.5-169k

Block takes a market-based approach to pay, and pay may vary depending on your location. Eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies

Looker

Salesforce

Snowflake

Senior level

Los Angeles

Remote from US

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Job

Company

Role

Who you are

5+ years of experience in a program management, product management and/or strategy & operations role at a technology company
Experience documenting cross-functional business and technical requirements (e.g. Product Request Docs, Business Requirement Docs)
Experience working with technical teams to build and deliver end-to-end programs with technical knowledge of the underlying platforms and technologies
Experience segmenting and prioritizing large multi-quarter projects into pilots and future iterations
Experience with Salesforce, Looker (Data-visualization equivalent) and Snowflake (SQL equivalent)
Ideal team members have technical foundations, can manage stakeholders, can develop and drive program execution

What the job involves

As a Technical Program Manager on the SAM Strategy team, you will define and manage complex technical programs that will drive the organization forward
You will identify opportunities, align across cross-functional stakeholders, pursue solutions while assessing trade-offs, and ensure the execution of programs to boost Square's growth
You will report to a Technical Program Management Lead.
Deeply engage with our Sales & AM teams, embody their day-to-day operational challenges and identify issues that limit scalability across the organization
Make sense of ambiguous problems, align on business strategy, define requirements, curate stakeholders, and drive the execution towards a concerted goal
Work closely with business leaders and technical partners to translate business goals to technical requirements
Manage the roadmap for your program(s) in collaboration with leadership and stakeholders
Establish metrics to track the impact of your programs against broader goals
Build relationships with teams within Sales & Account Management and our closest stakeholders within Customer Success, Automation, Marketing, and Product
Develop and iterate end-to-end solutions and ensure on-time delivery that meets defined business goals and requirements

Our take

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

19% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (4.1)

Company

Company benefits

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Leadership

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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