Account Manager, Simpplr
SMB
$70-80k
Modern intranet software for employees
Job no longer available
Modern intranet software for employees
501-1000 employees
Job no longer available
$70-80k
501-1000 employees
Company mission
At Simpplr, we are on a mission to transform the work experience of billions of people across the world.
Role
Who you are
- You are an adept sales person with exceptional organization skills and capable of engaging in business-level at multiple levels within your customer list
- You have an understanding of the customer’s buyer journey, get excited about customer retention, expanding our footprint and opportunities within your portfolio, and independently leading a sales cycle from start to finish
- 2+ years of account management experience in technology / software industry preferred
- 2+ years of overall direct sales or account management experience
- Proven track record of managing a large account base and closing renewals deals with SMB customers
- Proven track record of excellence in SaaS renewals and expansion where you have exceeded quota, accelerated close rates, and generated growth
- Success with building relationships and selling to various stakeholders and multiple LOBs
- Experience in selling SaaS and enterprise cloud applications. Experience with CRM, Salesforce, HR, intranet, collaboration, chat or enterprise social a plus
- Excellent communication skills (both for internal and external clients), display self starter mentality, highly organized, and team-oriented business values are essential
- Ability to juggle multiple tasks and thrive in a fast paced environment
- Startup sales experience is highly desirable
What the job involves
- As an Account Manager, you will help drive Simpplr’s growth by managing a portfolio of accounts focusing on retention and expansion by navigating them through a sales cycle for contract renewals and providing value through Simpplr solutions
- Manage and drive renewals for your assigned book of accounts
- Manage a large portfolio of SMB accounts <50K ARR
- Expand Simpplr’s solutions within new areas of the business including additional products and capabilities
- Partner with Customer Success to drive customer satisfaction and referenceability as needed
- Partner with Revenue Operations to process renewals
- Manage the end-to-end sales process to meet or exceed bookings and revenue goals within the assigned customer portfolio, in alignment with the company’s core values
- Build pipeline to ensure successful achievement of ARR targets
- Create quarterly forecasts against established targets and contribute to weekly, monthly, quarterly, and annual sales cadence meetings
- Articulate path to closure and key tactical steps for all deals
- Develop winning proposals encompassing all aspects of Simpplr platform, business case and ROI metrics
- Negotiate pricing and contractual terms to close sales as required
- Accurately forecast monthly and quarterly bookings and manage a pipeline
- Learn, master and apply the playbook and defined sales processes
- Collaborate with internal resources as part of our team selling approach
Our take
Company intranets have existed for as long as the internet has, yet these virtual environments remain clunky, generalised and over-saturated with unnecessary features.
Simpplr develops purpose-built intranet systems that aim to provide simple communication within a workforce. The startup's intranet system stands out by using AI to analyse the activities of a digital workforce, using this information to offer a wide range of services. This includes alerting employees to critical top-down communications, keeping them socially connected and helping them find the documents that they are looking for.
Simpplr won the award for "best mid-size company to work" from Built In 2023, signifying a US workplace culture that goes above and beyond. It also saw a refreshing of its leadership team in 2022, adding industry leader Parag Kulkarni as CTO and former CMO of award-winning Netbase Quid, Paige Leidig, as its Chief Marketing Officer. These updates indicate a company that keeps its employees happy and constantly looks for new directions to take its product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2023
$70m
SERIES D
Jul 2021
$32m
SERIES C
Total funding: $123m
Company benefits
- Simpplr provides a competitive compensation package along with other benefits.
- We believe in work-life integration and offer a flexible work environment.
Company HQ
Redwood Shores, Redwood City, CA
Leadership
Dhiraj Sharma
(CEO & Co-Founder)Received a Master's Degree in Computer Engineering from San Jose State University before founding Simplion Technologies. They also founded Lirik Inc.
Piyush Rajput
(Co-Founder)Formerly Head of Technology at Ideactive Consulting and VP of Product Development at Agnicient Technologies. They were also CTO of Simplion Technologies and a Team Member of Axiom Research Labs.
Parag Kulkarni
(Co-Founder & CTO)Studied Computer Engineering at a university in Mumbai. They have extensive history in SaaS engineering prior to becoming CTO of Simppler in January 2022.
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