Mid-Market Account Executive, Ada

CA$160-220k

OTE

+Stock options

Mid level

Remote from Canada

AI customer service company

Job no longer available

AI customer service company

501-1000 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Job no longer available

CA$160-220k

OTE

+Stock options

Mid level

Remote from Canada

501-1000 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Company mission

To repair broken brand interactions and restore the customer experience.

Job

Company

Role

Who you are

Are you a dynamic sales professional with a passion for building client relationships and driving revenue growth?
If you're driven, results-oriented, and thrive in a fast-paced environment, we want to hear from you!
You have 3+ years of Account Executive experience selling B2B SaaS solutions into Mid-Market accounts
Demonstrated experience prospecting and building pipeline in a competitive market
You have consistently managed $650K+ ARR new business territory and have a track record of exceeding quota
You thrive in a fast-paced environment and you enjoy being a team player to those around you
You have strong sales acumen, executive presence, effective time management and organization skills
You are open to travel for client visits

What the job involves

We're seeking two talented Mid-Market Account Executives to expand our client base and deliver exceptional solutions to our valued customers
Owned the entire sales motion for Mid-Market accounts
Manage and close expansion opportunities within your existing customer base
Through prospecting you will build and maintain a strong sales pipeline alongside Sales Development Representatives
Develop a territory plan that supports the successful execution and achievement of sales targets
Accurately forecast quarterly results to Sales Leadership
Collaborate closely with Customer Solutions Consultants to deliver impactful product demos to key stakeholders
Become an expert on all things Ada and be able to effectively communicate our value proposition to all levels, including C-Suite executives

Our take

More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.

The company has automated billions of brand interactions and supports over 320 brands across the globe including Zoom, Facebook and Square. Its technology includes a no-code platform, which lends to its popularity. Ada has focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.

Freddie

Company Specialist at Welcome to the Jungle

Insights

-29% employee growth in 12 months

Glassdoor (3.1)

Company

Company benefits

Generous stock option plan
Unlimited vacation
Wellness account
Extended health coverage
Dental/optical/travel insurance
Life insurance
Employee and family assistance plan
Flexible work schedule
Digital first, fully remote with WFH budget
In-house social worker
Paid parental leave for Canadian and U.S. residents
Development opportunities

Company HQ

Wellington Place, Toronto, ON

Leadership

Mike Murchison

(CEO & Co-founder)

Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.

David Hariri

(Designer, Developer & Co-founder)

Experience as Developer for Teehan+Lax, and co-founder of Volley.

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