Senior Engineering Manager, Cleo

Platform

£100-130k

+ Equity with reviews every 6 months

Senior and Expert level
Remote in UK
London

More information about location

Cleo

AI personal finance assistant

Open for applications

Cleo

AI personal finance assistant

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Open for applications

£100-130k

+ Equity with reviews every 6 months

Senior and Expert level
Remote in UK
London

More information about location

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Company mission

To help millions of people improve their financial health, and relate to them in a way their banks never could.

Role

Who you are

  • 5+ years management experience with previous hands-on software development experience
  • Prior experience in platform, security, tooling, infrastructure, devops or SRE space
  • Knowledge of security best practices and built the documentation to support this
  • Demonstrated expertise in software architecture and design
  • Passion for and proven ability to coach and mentor people
  • Excellent communicator - they need to be comfortable challenging & supporting upwards, downwards and with peers
  • Ability to adapt to constantly changing circumstances
  • Learning and Growth Mindset - we move quickly and experiment lots and we need them to help people learn and grow from mistakes

Desirable

  • Experience working with Compliance and Legal teams (e.g. for security or data)
  • Previous experience of successfully advocating for Platform / Infra / DevOps / SRE best practices
  • Evidence of leading engineering teams in a high-growth environment
  • You are the kind of manager who is people first, technology second. We build environments to support our engineers to be the most impactful engineers possible. We have to strike the right balance between short term gains and longer term sustainability, and our engineering principles reflect this
  • You have previously been a hands-on software developer, but these days get your kicks from software architecture and organisation design, debugging people and processes, and delivering through others
  • You are a great communicator. We are a tight-knit engineering management team, who support one another to be the best leaders possible. You need to be comfortable challenging and supporting us
  • You are comfortable with change and can adapt to constantly changing circumstances. We’re growing the team, and we want you to grow with us on that journey
  • You practice a learning and growth mindset. We move quickly and experiment lots and we need you to help people learn and grow from their experiences
  • You have proven experience of 0 - 1 product development, and are comfortable with experimental, iterative development

What the job involves

  • You’ll be leading the Platform team with engineering effectiveness and data effectiveness (multiple teams made up of engineers & data, working to support the overall effectiveness of our engineers and data team
  • Responsible for our CI/CD pipelines, testing & overall infrastructure
  • Managing our security and compliance needs from an engineering perspective
  • Own the execution of our GDPR/Data Protection area of the businesss
  • Oversee our IT systems including; office, hardware, SaaS and server, onboarding and offboarding of employees
  • You’ll be accountable for all engineering needs for your squad, working closely with your counterparts in product, data and experience to build high-performing cross-functional teams so that they deliver impact on our company mission in the most effective way possible
  • You’ll be responsible for all technical leadership, this means actively seeking out opportunities to improve or optimise our processes, participating in design sessions, reviewing technical proposals and developing the technical roadmap for your area

Salary benchmarks

Our take

People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.

Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.

Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.

Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Rocket List 2021
Top investors

Many candidates hear
back within 2 weeks

43% female employees

24% employee growth in 12 months

Company

Employee endorsements

Nice people

"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."

Funding (last 2 of 5 rounds)

Jun 2022

$80m

SERIES C

Dec 2020

$44m

SERIES B

Total funding: $137.5m

Company benefits

  • 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • 401k matching in the US and 6% employer-matched pension in the UK
  • Online courses, £150 annual budget & internal training to level up your skills
  • Regular socials and activities, online and in-person
  • Online mental health support via Spill
  • 1 month paid sabbatical after every 4 years with Cleo
  • OpenAI Plus subscription
  • Electric vehicle salary sacrifice scheme and cycle-to-work scheme
  • Life assurance and income protection via AIG
  • Medical insurance via Axa and Healthcare cash plan via Medicash
  • Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted

Company values

  • Make it Happen
  • Learn at Speed
  • Bring Good Vibes

Company HQ

London, UK

Leadership

Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.


People progressing

Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.

Diversity, Equity & Inclusion at Cleo

Annie Jackson (Head of Talent )

  • We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
  • 1) Improving SocioEconomic diversity across the company
  • 2) Increasing the number of women in Leadership roles
  • 3) More community outreach
  • Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022

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