Senior Site Reliability Engineer, Cordial
$135-170k
+ Equity and bonus
Cross-channel marketing and data management platform
Be an early applicant
Cross-channel marketing and data management platform
201-500 employees
Be an early applicant
$135-170k
+ Equity and bonus
201-500 employees
Company mission
To help brands engage with their customers by leveraging its cross-platform marketing and data management platform to facilitate the sending of personalized and intelligent messages.
Role
Who you are
- 5+ years UNIX/Linux Systems (Unix/Linux) & Network Administration (DNS, IPsec, VPN, Load Balancing, process tracing)
- Experience with AWS (we use EC2, EKS)
- Experience deploying and/or maintaining Kubernetes/EKS clusters
- Hands on experience writing & maintaining custom Helm charts
- Experience working with one or more service meshes (app-mesh, Istio, Linkerd)
- Experience with monitoring, logging and alerting tools
- Previous positions held as a SRE and/or DevOps role
- Development experience in PHP
- Extensive experience with Docker/containers & Kubernetes
- Experience with Hashicorp products such as Consul and Vault
- Comfortable working in a globally distributed team across time zones
- Strong teamwork and communication skills
- A genuine desire to learn new technologies and grow
- Fluent in verbal and written English
- Experience with large-scale distributed systems
- Proficiency in infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation)
- Understanding of observability principles and tools (e.g., Prometheus, Grafana, ELK stack, distributed tracing)
- Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab CI, ArgoCD)
- A strong grasp of networking fundamentals
- Security best practices in a cloud environment
What the job involves
- We are looking for a motivated and talented Site Reliability Engineer to join us to help us monitor, develop, and scale the Cordial platform
- Our goal is to provide our clients with a delightful experience in their day to day interaction with the platform and to create trust that the expected jobs and background processes will run without issue
- You will work with our DevOps and Product teams to ensure that bugs are squashed, performance is optimized, and blind spots are revealed through comprehensive monitoring
- Utilize your knowledge of Web, App, Network, Server, Storage and Security technologies to administer, monitor and troubleshoot application and network components in our cloud based environment. (We are AWS hosted and make extensive use of Kubernetes, Consul, and Vault clusters)
- Help design, author, deploy, and monitor manifests for our multiple Kubernetes clusters, helm charts/repos, and service mesh configurations
- Actively contribute to platform Infrastructure Design and Implementation discussions
- Use your software engineering skills to trace/debug code and identify root causes of production data corruption and/or performance issues
- Provide production support for the Product Development teams
- Participate in an on-call rotation
- Work with the team to develop and deploy monitoring and alerting architecture, and implement monitoring/logging solutions
- Troubleshoot complex issues in a timely manner as necessary to maintain the performance and stability of our Production Application environment
- Help build out SLOs and document and monitor SLAs
Our take
Connecting with customers via email, SMS, and messaging apps is a fantastic way for brands to boost engagement with their customers. Whilst this practice is prevalent, messages can often feel impersonal and spammy, despite data being available to personalize every connection.
Cordial provides a cross-channel marketing and data management platform for businesses, helping them aggregate and maximize customer data used to personalize communication across email, SMS, and mobile apps. The company achieves this by leveraging AI to transform data and provide predictive intelligence, which can be applied dynamically for marketing campaigns of any scale.
While competition in the marketing tool space is fierce, Cordial has secured substantial funding, positioning it for growth on a global scale. This funding infusion will be directed towards expanding its global presence, advancing product development, and bolstering the team, a testament to its commitment to redefining customer engagement through data-driven personalization.
Freddie
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2022
$50m
SERIES C
Mar 2021
$10m
LATE VC
Total funding: $83.1m
Company benefits
- Full health coverage - We cover your costs at 100%, plus 80% of your family’s cost. Plus, our monthly wellness allowance can be used for whatever you need to feel your best
- Competitive compensation - We know pay is a big deal. Base salaries are important, but so are company equity, bonuses, cell phone allowances, 401(k) program, and more
- Flexible time off - Unlimited, and highly encouraged. More vacations = happier employees. Life happens, and we know the value of a flexible schedule
- Remote friendly teams - Wherever you live, we have the tools you’ll need to WFH, or from anywhere! We’re based in Southern California, but many of our teams are fully remote
- Paid parental leave - Starting a family is special. We’ll cover 100% of your salary so you can focus on those critical first months with your little one
- Diversity, equity, and inclusion - We want everyone to have a seat at the table, and we want to hear your voice. Our teams actively participate in D&I initiatives and community partnerships
Company HQ
Core-Columbia, San Diego, CA
Leadership
Jeremy Swift
(Co-Founder & CEO)Vice President of Sales and Strategic Accounts for BlueHornet from 2011 to 2014.
Chris McGreal
(Co-Founder & Product Owner)Senior UX and Product UI Designer for BlueHornet from 2007 to 2014. Experience as Founder of Bandfarm.
Adam Gillespie
(Co-Founder & CTO)Experience as Principal Architect and Engineer for BlueHornet from 2004 to 2014. Founder of Bandfarm since 2003.
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