Director of FP&A, Loop Returns
$152-228k
This position is also eligible for an annual performance bonus expected to be 15% of your base salary. Offers Equity.
Exchange and returns platform for Shopify brands
Be an early applicant
Exchange and returns platform for Shopify brands
201-500 employees
Be an early applicant
$152-228k
This position is also eligible for an annual performance bonus expected to be 15% of your base salary. Offers Equity.
201-500 employees
Company mission
Loop Returns' mission is to make merchants successful while helping people become more mindful of how they consume by providing seamless product returnal, exchange, and logistics services.
Role
Who you are
- 8+ years of experience in FP&A or corporate finance, preferably in B2B SaaS
- Solid understanding of accounting standards and modeling financial statements
- Exceptional written and verbal communication skills for interacting both internally (others in the finance team, business partners, executives) and externally (investors, board members, etc.)
- You're a highly collaborative partner who uses data and analytics to influence decision-making
- You're a dynamic leader who has created exceptional partnerships across the business and can coach your team to do the same
- You can seamlessly transition from the big picture to the small details, combining strategic thinking with analytical rigor
- Strong expertise in SaaS metrics, unit economics, and growth-stage company dynamics
- You've directly managed others in FP&A and can speak to how you've made an impact on their careers
- Detail-oriented and scrappy problem solver
- You have an attitude that truly nothing is "not your job." You feel excited by the need to act like an owner
- Advanced financial modeling and Excel skills, with experience implementing and using FP&A tools
- You have a history of making your role better than you found it through continuous improvement
What the job involves
- Loop is looking for a Director of Financial Planning & Analysis to lead our FP&A team
- The FP&A team is accountable for identifying, analyzing, and reporting on key performance indicators; driving and overseeing a rigorous budgeting and forecasting process; advising senior management on the financial implications of strategic and operational activities; providing key data insights and metrics to business partners; and identifying trends and areas for business improvement
- This role will strengthen our existing FP&A function and build scalable processes for our next phase of growth
- Lead and grow the FP&A team, mentoring team members while establishing processes for Loop's next growth phase
- Own the annual planning and quarterly forecasting processes, partnering with department leaders to build bottom-up plans
- Develop and maintain financial models to evaluate business performance, unit economics, and investment decisions
- Create board and investor materials that clearly communicate Loop's financial story and growth trajectory
- Partner with Revenue Operations to analyze sales efficiency, GTM metrics, and customer acquisition economics
- Build automated reporting and analytics capabilities that scale with Loop's growth
- Lead monthly business reviews with department leaders, providing insights on variances and opportunities
- Evaluate potential M&A opportunities and strategic investments
- Implement systems and tools to improve financial planning efficiency and accuracy
- Partner with Accounting to ensure alignment between actual results and forward-looking plans
Our take
Despite the convenience of shopping online, eCommerce brands face the significant challenge that customers are unable to try a product before they buy, and this ultimately leads to product returns. This can result in revenue and customer loss, complicated logistics, and customer dissatisfaction, problems that could be resolved by offering exchanges instead of returns.
Loop Returns provides an exchange and returns platform for Shopify brands, providing the logistic networks, automation tools, and analytics essential for facilitating seamless product exchanges. The company claims that its exchange-focus approach can help Shopify brands turn costly returns into new sales, increase customer satisfaction, and help brands contribute toward sustainable commerce.
Whilst the company will certainly face competition from alternative Shopify-integrated logistics providers, Loop Returns stands out with its unique approach of treating every product return as a potential exchange and in 2023, on the back of substantial funding, released an app for Shopify merchants - Benchmarks - which acts as a refund comparison and analytics platform. Through this approach, the company claims that it can help brands save up to 50% of revenue on their returns, retain customers that would otherwise be lost, and prevent the wasting of products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2023
$50m
SERIES B
Jul 2021
$65m
SERIES B
Total funding: $125.5m
Company values
- Be A Human First - The world anticipates workers, but we show up as humans. We check in on the wellbeing of others and take care of ourselves, so we can all show up to Loop as our best selves
- Clear Is Kind - We’re kindest when we’re transparent and honest with others to help them succeed. We ask clarifying questions and seek to understand instead of being understood
- Go Get Results - We don’t wait. We each take personal responsibility to drive action. We move quickly, but we don’t hurry. We pursue constant improvement — so when we know better, we do better
- Land The Plane - We hold ourselves accountable to our own results and behaviors. We push to make decisions, and then move on them when they’re made. We finish what we start
- Make Merchants Successful - We exist to make our merchants more successful, and we’re obsessed with that challenge. We impact real problems and prove real value by being experts in our industry
Company HQ
Columbus, Ohio
Articles
Leadership
Jonathan Poma
(CEO)Strategist at DYNAMIT from 2010 to 2013. Founder and CEO of Rocket Code from 2014 to 2018.
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