Site Reliability Engineer, Sermo

• We expect you to be a very backend tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with performance
• English is very important, both written and verbal, as we operate globally
• 2+ years of experience in a similar role
• Min. 3+ years of experience with hosting on AWS infrastructure
• Extensive experience with Datadog including; APM, Logging, RUM, Database Monitoring, and Watchdog
• Experience with Docker infrastructure, mainly hosted through AWS
• Extensive experience with deployment pipelines, especially around spinning up short-lived environments to support branching strategy
• Be a self-starter and -motivator who is excited to relentlessly solve many technical challenges
• Ability to manage your own time and work well both independently and as part of a team

Desirable

• We are looking for a highly qualified and skilled engineer to join our team
• You will be responsible for monitoring the performance and reliability of our applications and will be a big part of helping to resolve any issues that arise
• You will be working with a team of highly skilled professionals that has a high drive and strives for better and faster, which we also expect from you
• We launched and rebranded Sermo’s physician community platform, and you will be assisting in maintaining the existing functionality as well as developing new features
• We have a lot of internal and external applications that are to be rewritten to take full utilization of our new platform
• Ultimately, you should be able to assist and collaborate in creating a functional and attractive digital environment for our company, ensuring great user experience, as there are many new planned features waiting to be developed
• Monitor existing applications by building dashboards and reports that will facilitate the process
• Maintain existing alarms, and create new ones as needed, to monitor the health of our applications, mainly on AWS, such as infrastructure, applications, and databases
• Integration with third party systems to enhance monitoring and reporting
• Own the OPSgenie rotation schedule(s)
• Participate in OPSgenie rotation for mission critical system
• Collaborate with IT and our (security) network specialists to achieve cohesive monitoring across the organization
• Collaborate with Development Engineers to facilitate the implementation of extensive application service monitoring across all product offerings and ci/cd pipelines
• Participate in daily stand-ups with the rest of the Engineering team