Business Development Manager, Fresha

Salary not provided
Junior and Mid level
New York

4 days a week in office

Fresha

Booking software for beauty & wellness brands

Open for applications

Fresha

Booking software for beauty & wellness brands

201-500 employees

B2BMarketplaceInternal toolsProductivitySaaSBeautyWellbeing

Open for applications

Salary not provided
Junior and Mid level
New York

4 days a week in office

201-500 employees

B2BMarketplaceInternal toolsProductivitySaaSBeautyWellbeing

Company mission

To empower beauty and wellness businesses and help millions look and feel their best.

Role

Who you are

  • This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact
  • Experience - Minimum 2 years of solid B2B sales with a track record of success
  • Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  • Relationship Building - You are a true hunter and relationship builder
  • Organised - You can multitask, prioritise and manage time effectively
  • Curiosity - You are naturally curious and have a desire to continually grow and develop

Desirable

  • Bi-lingual - Fluency in English and another language
  • Beauty & Wellness - Experience within the beauty and wellness industry

What the job involves

  • Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business
  • Reporting directly to the Head of Sales (North America), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development
  • KPIs - Consistently achieve sales targets
  • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
  • Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  • Sales Cycle - Managing the entire sales process from prospecting to close
  • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
  • Collaboration - Work closely with other departments to ensure a seamless partner experience
  • Market Trends - Provide feedback about ongoing trends in the industry
  • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  • Business Partnering - Serve as a lead point of contact for partners on all commercial activities
  • This list is not exhaustive and there may be other activities you are required to deliver

Application process

  • Screen Call - Video-call with a member from the Talent Team (30m)
  • Skills & Experience - Video/In-person interview with Head of Sales (North America) (45m)
  • Presentation - In-person interview with General Manager, North America and Head of Sales (North America) (75m)
  • We aim to finalise the entire interview process and deliver feedback within 2 weeks
  • Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

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Insights

Top investors

28% female employees

4% employee growth in 12 months

Company

Company benefits

  • Work from home opportunities
  • Fast track career progression
  • Travel coverage when visiting teammates - through workshops and social events
  • A vibrant and collaborative company culture
  • Company social events

Funding (last 2 of 9 rounds)

Dec 2021

$52.5m

SERIES C

Jun 2021

$100m

SERIES C

Total funding: $195m

Our take

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its centralised marketplace, while beauty and wellness businesses and professionals use its all-in-one platform to manage their entire operations through a range of intuitive software and fintech solutions.

The company has taken a different approach compared to rivals in the salon management space. Rather than charging monthly, its software is free to use, and charges when a booking is made through the system. Fresha's platform also offers a range of financial products such as point-of-sale, customer records management and marketing automation, making it an appealing option for salon operators. This has allowed the company to swiftly build a network of merchants for its marketplace, and collate over 110,000 partner businesses processing over 1 billion appointments booked to date. The marketplace also creates revenue potential for partner companies through its online bookings, building integrations with social media brands like Instagram and Facebook.

Now that Fresha has solved the chicken-and-egg problem of starting a marketplace, it is using its market position to scale quickly. It now has 100,000 partner venues and is working within 120 countries. Between 2021 and 2023, it enjoyed 190% growth in its global bookings.

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Kirsty

Company Specialist at Welcome to the Jungle