GTM Incentive Management & Analysis Lead, FareHarbor
$88-132k
Plus 10% bonus potential
More information about location
Booking solutions for tour operators
Open for applications
Booking solutions for tour operators
501-1000 employees
Open for applications
$88-132k
Plus 10% bonus potential
More information about location
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- 7+ years of experience in designing, implementing, and managing sales incentive programs
- 7+ years in sales data analysis, including identifying trends, providing actionable insights, and making decisions based on sales analysis
- Proficiency working with data-focused teams (i.e. Data Engineering)
- Proficiency in implementing, optimizing, and troubleshooting Sales systems, including ICM (Spiff preferred) and CRM systems
- Excellent written, visual, and verbal communication skills
- Excellent stakeholder management skills
- An appetite for “getting in the weeds”
- Experience working at a high-growth SaaS company preferred
- Demonstrate FareHarbor’s core values
What the job involves
- The GTM/Client Operations team works cross-functionally to bring excellence to the way FareHarbor’s client-facing teams operate
- As a Lead, GTM Incentive Management & Analysis, you will play a crucial role in shaping our sales incentive structures and optimizing our sales strategy through data-driven insights
- You will be responsible for end-to-end management of our global incentive compensation programs, partnering with leadership and cross-functional teams to design, implement, and refine incentive programs
- Beyond incentive management, you will take a lead role in analyzing sales performance data to uncover trends, identify opportunities, and provide actionable insights
- Your work will directly inform strategic decision-making and help drive revenue growth by optimizing sales processes and initiatives, contributing to the overall growth and success of the organization
- Incentive Management
- Own our Global Commissions process and ICM system by working with relevant teams to improve visibility and accuracy, and scale our capabilities to offer varying commission models across the organization
- Partner with Sales leadership globally to design the infrastructure supporting our incentive programs
- Partner cross functionally with leadership, Business Intelligence, Finance, etc. to ensure payouts are timely and accurate
- Provide regular analysis and reporting on the effectiveness of incentive programs, making data-driven recommendations for adjustments and improvements
- Create, test, analyze, and implement new incentive models to help motivate sales team
- Sales Analysis
- Perform in-depth analysis to identify trends and areas of opportunity as it relates to sales
- Enable the development of new metrics and reports in collaboration with commercial leaders and our Analytics team to provide leadership with the tools necessary to make educated and informed decisions
- Present findings and actionable insights to senior leadership to drive strategic decision-making
- Analyze sales performance and productivity data to inform and optimize sales strategies, processes, and initiatives
- Maintain our existing operational Sales systems
- Serve as a ‘configuration owner’ for key Sales software(s)
- Quickly resolve reactive system issues
- Ensure all documentation is current and thorough
- Manage vendor relationships as needed
- Assist with ad-hoc projects across the GTM/Client Operations team
Application process
- Application Deadline: September 18th, 2024
Our take
Most holidaygoers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses, and over a decade, has brought more than 5,000 of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This puts FareHarbor in a strong position. Booking Holdings is acquiring companies at a steep rate (ten in the last ten years), and good ones too - Kayak and Venga number among them. This will help FareHarbor with customer acquisition, and insulate it somewhat from any wobbles in the hospitality sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Matt Broten
(Software Engineer)Worked in various Software Engineering roles at Minnesota Supercomputing Institute, University of Minnesota, Open Systems International, Instant Automatic, and Artery- which they also co-founded.
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