Machine Learning Engineer, Zoom
Trust & Safety
$137.7-275.4k
+ Bonus and equity value
Office located in San Jose, CA
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
$137.7-275.4k
+ Bonus and equity value
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Demonstrate 5+ Years of professional experience and a Master’s Degree or PhD in Computer Science, AI, Machine Learning, or a related field
- Be proficient in one or more programming languages such as Python
- Be proficient in machine learning concepts, algorithms, and techniques, with hands-on experience in developing and deploying machine learning models
- Experience with natural language processing (NLP)
- Understand deep learning frameworks such as PyTorch, TensorFlow, or similar
- Demonstrate AI dedication through sharing academic or personal AI projects and enthusiasm for new possibilities
- Able to effectively collaborate with cross-functional teams and present technical concepts to both technical and non-technical audiences
What the job involves
- As a Machine Learning Engineer on our team, you will play a critical role in shaping the future of Zoom AI through innovative engineering solutions
- With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions
- These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure
- The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance
- Designing, implementing, and optimizing AI/ML algorithms, techniques and solutions to address complex business challenges
- Collaborating with cross-functional teams to integrate research findings into scalable engineering solutions that align with business objectives
- Participating in code reviews, design discussions, and technical presentations to ensure the quality and reliability of our engineering solutions
- Identifying opportunities for improvement in existing systems and proposing innovative solutions to enhance performance, scalability, and reliability
- Staying up-to-date with the newest developments in AI/ML research and engineering to continuously improve our technical capabilities
Application process
- End Date: November 20, 2025
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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