Chief People Officer, Wellist
More information about location
Office located in Copley, Boston
Consumer navigation program for healthcare patients
Job no longer available
Consumer navigation program for healthcare patients
21-100 employees
Job no longer available
More information about location
Office located in Copley, Boston
21-100 employees
Company mission
To give healthcare clients the insights and tools they need to address actual human needs, resulting in improved patient satisfaction, outcomes and loyalty.
Role
Who you are
- We’re looking for a pragmatic, execution-oriented CPO who loves building from the ground up, thrives in resource-lean environments, and is excited to personally own the work—not just oversee it
- 10+ years of progressive people leadership experience, including time as a hands-on CPO or Head of People
- Proven success building and scaling leadership and management teams in high-growth environments
- Deep experience personally leading executive and senior-level hiring
- Comfort operating with lean teams (one direct report) and owning both strategy and execution
- Strong working knowledge of performance management, organizational design, and employee relations
- Experience operating within EOS or similar operating frameworks
- Background in HR tech, digital health, or mission-driven technology companies strongly preferred
What the job involves
- As our Chief People Officer, you’ll play a mission-critical role in building the people foundation that enables Wellist’s next phase of growth
- This is a hands-on operator role, responsible for personally designing and executing talent, performance, and organizational strategies as we scale to serve large employers and support more than 1 million people over the next three years
- You’ll work closely with the CEO and Operating Committee, ensuring Wellist consistently has the right people in the right roles—leaders who can operate with clarity, accountability, and speed in a high-growth environment
- Personally design and execute Wellist’s talent acquisition strategy, with a strong emphasis on building and strengthening the Operating Committee and management layer
- Partner directly with the CEO and Operating Committee members on all critical senior and management-level hires—from role definition through final offer
- Personally support or lead direct candidate sourcing for priority roles
- Deliver a high-velocity hiring process, with:
- ○ ~2-week interview cycles
- ○ Roles filled within ~60 days
- Establish and maintain rigorous hiring standards focused on capability, values alignment, and long-term leadership potential
- Build lightweight, scalable recruiting systems that support growth without unnecessary complexity
- Design and operationalize a robust 90-day onboarding experience that drives:
- Rapid ramp-up
- Early validation of role fit
- Strong 3-month retention
- Partner closely with Operating Committee members and people managers to:
- Clarify role expectations
- Define success metrics
- Strengthen feedback and coaching rhythms
- Lead Wellist’s annual performance and development process, ensuring alignment with company priorities and accelerating leadership effectiveness
- Ensure consistent application of Entrepreneurial Operating System (EOS) principles, reinforcing accountability, ownership, and cross-functional execution
- Operationalize a high-trust, high-performance culture grounded in competence, sincerity, and reliability
- Work hands-on with leaders to ensure teams feel empowered, engaged, and supported to deliver ambitious goals
- Continuously assess organizational health and proactively recommend changes to structure, roles, or processes as the company scales
- Oversee Wellist’s PEO partner (Genesis), ensuring smooth administration of benefits, time off, leaves, and employee lifecycle processes. Ensure all people practices remain compliant with local, state, and federal regulations
- Personally manage employee relations matters with fairness, consistency, and sound judgment
- Serve as a trusted advisor to the CEO and Operating Committee on people strategy, organizational design, and workforce planning
- Help shape Wellist’s operating and financial plans to ensure roles, resources, and KPIs align with business priorities
- Represent Wellist within CPO and CHRO communities, strengthening the company’s people brand and supporting commercial growth as needed
- What Success Looks Like
- 3 months in:
- You’ve built strong trust with the CEO and Operating Committee, clarified role expectations across leadership, and are actively leading recruiting for priority senior hires. A clear onboarding and performance framework is in motion
- 6 months in:
- Key Operating Committee and management roles are filled with high-caliber leaders. Hiring velocity is strong, onboarding is driving early retention, and managers are operating with clearer accountability and feedback
- 12 months in:
- Wellist has a cohesive, high-performing Operating Committee and management team. The people systems you’ve built—hiring, onboarding, performance, and development—are scalable, effective, and tightly aligned with company goals
Our take
Achieving success as a healthcare provider requires patients to receive the best healthcare possible. But this is commonly stunted by a one-size-fits-all approach. Neither patients, families, nor caregivers have the tools to achieve personalized healthcare experiences. This ultimately leads to unsatisfied patients and missed growth opportunities for healthcare providers.
To help with this, Wellist provides a consumer navigation program for healthcare patients, families, and caregivers. This provides them with a digital education platform, communication tools, vetted support services, and the necessary communication mediums for maximizing the care quality that patients receive.
Whilst many startups within the healthcare sector are leveraging cutting-edge tech such as AI and automation to improve care quality, Wellist has actually taken a step back. It focusses instead on the tools and resources needed for better healthcare. This unique approach enables it to both stand out and supply value for all parties in the healthcare ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Nov 2019
$3.5m
LATE VC
May 2018
$10m
SERIES A
Total funding: $14m
Company benefits
- Interesting, diverse team members
- Opportunities to develop your career
- Company off-sites
- Medical and dental insurance coverage
- Life & disability insurance
- 3 weeks of PTO
- Generous parental leave policy
Company HQ
Fox Chapel, PA
Leadership
Ashley Reid
(Founder & CEO)Senior Manager of Global Transformation and Strategy Advisor for Philips Healthcare from 2009 to 2013. Experience as Member of the Board of Advisors for MassChallenge Healthtech.
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