Regional Sales Manager, Lighthouse
BI Team
$131-190k
OTE
$102-130k
BASE
+ Stock option plan
Hotel revenue management solution
Be an early applicant
Hotel revenue management solution
501-1000 employees
Be an early applicant
$131-190k
OTE
$102-130k
BASE
+ Stock option plan
501-1000 employees
Company mission
To help the hospitality industry visualise and leverage data for business success.
Role
Who you are
- You are a builder of people, not a manager of reports. Obsessed with why a rep is struggling, not just with the fact that they are
- Coach First; diagnose before prescribing; reps leave 1:1s with clarity on what to do differently and the confidence they can do it
- AI-Native; you use AI tools in your own management workflow every week. You can't credibly require your reps to use what you don't use yourself. This is a deal-breaker
- Data-Driven; you read AI and CRM outputs as coaching inputs, not reporting outputs
- Accountable; you own the team's number without excuses and fix bad process instead of citing it
- Tempo-Setting; you know where you are vs. quota every day of the quarter. Never surprised by a bad month
- Hungry; you want your team to win more than you want to avoid conflict. Hard conversations happen early, not late
What the job involves
- You'll lead 6–8 Account Executives focused on our Business Intelligence (BI) product, owning their development, discipline, pipeline health, and quota attainment. This is a coaching-first role powered by AI. You arrive at every 1:1 with a diagnosis, not a blank agenda, and hold the team to the same standard of AI adoption in every workflow
- You are managing a team whose foundation is human reps doing the work, although transforming that work to be powered by AI and superhuman intelligence. You are expected to be a genuine power user of both and be leading by example as an AI thought leader in sales discipline
- Run 1:1s as coaching conversations using call intelligence and MEDDPICC completeness data. No blank agendas
- Use the Coaching Agent to identify behavioral patterns in discovery, qualification, and objection handling that are driving losses. Coach to the pattern, not the deal. Enforce what is supporting the wins
- Prescribe targeted practice: AI simulations for skill gaps, gametape review for positioning, MEDDPICC role-plays for qualification gaps. Every session ends with a specific action
- Track rep development across Developing / Proficient / Expert tiers. Invest disproportionately in middle performers. Develop at least one rep/year into a promotion-ready candidate
- Own the weekly MOM planning cadence. Every Monday begins with clarity on the number, the gap, and the plan
- Run pipeline reviews that inspect MEDDPICC completeness, velocity, and honest close probability, not rep-stated probability. Do not let your reps be the ones hallucinating in the Forecast call
- Hold the outbound standard. Every rep on this team is a hunter, not an order-taker
- Deliver a weekly commit from genuine deal-by-deal analysis not a rollup of CRM updates
- Call risk early with a mitigation plan. Your VP hears about slipping deals from you, not from end-of-month data
- Use AI forecasting signals to cross-check your judgment, eventually this should become the habit without questions. When data diverges from the gut, investigate before dismissing
- Ensure every rep uses the Enablement Agent before major calls as a competitive advantage, not a checkbox
- Use the Pre-Sales Agent's MEDDPICC gap analysis as the agenda for deal reviews. Engage Coaching Agent outputs weekly in every 1:1
- Flag low-quality agent outputs to the AI Ops Lead with specifics. You are a quality signal for the system, not just a user of it
- Run deal reviews by interrogating MEDDPICC elements. No Economic Buyer accessed = deal doesn't move
- Know completeness rate by rep and by stage at all times. Own it as a leading coaching KPI. Assign Hyperbound simulations as the first response to qualification gaps
- Accountable for distribution improvement YoY not just aggregate quota. Two over-performers and six underperformers is a development crisis
- Know the skill gap vs. will gap for every rep. Run quarterly development reviews focused on capability growth, not quota
- Lighthouse's revenue organization spans 150+ sales professionals across 24 countries. RSMs are the cultural architects of that team — translating strategy into daily behavior, making ambitious targets feel achievable, and building the next generation of Lighthouse leaders
- You'll work closely with VP-level sales leadership, Enablement, RevOps, and the AI Operations team. Your voice shapes how the agent infrastructure evolves, how MEDDPICC enforcement improves, and how capability compounds year over year
Our take
Lighthouse, formerly OTA Insight, is a cloud-based data intelligence platform for the hospitality industry. It provides hoteliers with a suite of revenue management solutions that empower them to make smarter revenue and distribution decisions. With live updates, 24/7 support from its customer success team, and a highly intuitive and customisable dashboard, the Lighthouse platform integrates with other industry tools, including hotel property management systems, leading revenue management systems and data benchmarking providers.
Lighthouse's team of international experts are based all over the world, including the UK, US, France, Germany, Belgium, Spain, Italy, Brazil, Mexico, Singapore, Australia, India and Greece. The company supports more than 70,000 properties in 185 countries.
The company has focused on accelerating its expansion across all regions, with a particular focus on the Americas, where it has seen an incredible recovery. OTA has also expanded its suite of products with the release of Insight+ and by launching its Business Intelligence products in EMEA.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2024
$370m
SERIES C
Nov 2021
$80m
SERIES B
Total funding: $470m
Company benefits
- Vision & dental Insurance
- Work from home opportunities
- Health insurance
Company HQ
Waterloo, London, UK
Leadership
Gino Engels
(Co-Founder & Chief Customer Officer)Previously worked at AB Inbev UK for 3 years, holding various positions such as National Account Executive and National Account Manager.
Matthias Geeroms
(Co-Founder & CFO)Previously Transfer Pricing Specialist at FOD Financien for 6 years.
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