Social Media & Creator Manager, Pact Coffee
£38-45k
Speciality coffee for businesses and homes
Be an early applicant
Speciality coffee for businesses and homes
21-100 employees
Be an early applicant
£38-45k
21-100 employees
Company mission
To make the industry a fairer, more sustainable place.
Role
Who you are
- Proven experience managing social media for a consumer brand, ideally on Meta platforms
- Demonstrable experience sourcing, negotiating and managing micro-creator or influencer partnerships, including budget and contract management
- Strong hands-on content creation skills - filming and editing both video and static content
- Confidence in working with performance metrics and translating these into reporting and next steps, including commercial impact
- Ability to move comfortably between strategic planning, negotiation and hands-on production
- Confidence in working across teams within Growth, Brand, CS, CRM while balancing different channel needs (D2C, B2B, grocery) and keeping content joined up
- A proactive, commercially minded approach to identifying new content and partnership opportunities
- Highly organised, able to manage a fast-moving content and creator pipeline alongside reactive, on-the-day capture at events
- Flexibility to work occasional weekends as required (with time in lieu) to join events, capture content and manage creator activity
What the job involves
- We are looking for a Social Media & Creator Manager to drive sales growth across D2C, B2B and grocery through two connected levers: owned content on Meta, and a creator/influencer/UGC engine that feeds both organic and paid. This sits within Growth Marketing, so success is measured on commercial impact
- Reporting directly to the Growth Marketing Manager, you'll work closely with the team to make sure creator, and organic content learnings inform paid performance, and vice versa
- You'll also support the Brand Activation Manager on key events, and keep Pact Coffee ahead of platform trends, competitor activity and new formats across social for all three sales channels: D2C, B2B and Grocery
- Planning, briefing, shooting and editing content yourself (video, static and voiceover) to deliver the organic content plan and to feed paid campaigns
- Directly managing Pact Coffee’s organic Meta presence across all platforms and formats, ensuring everything published is aligned to tone of voice and adapted to D2C, B2B and grocery audiences
- Ideating, planning and scheduling organic content, working with the wider comms team to keep it aligned with PR, LinkedIn and CRM
- Sourcing, vetting and negotiating with micro-creators and influencers to build a pipeline of partners across D2C, B2B and grocery, managing contracts, usage rights and budgets
- Owning and running a regular influencer gifting program to boost reach and sales, with particular focus on peak seasonal trading (e.g. Christmas). Managing budgets, logistics and ROI
- Researching, negotiating and managing brand collaborations to extend audience and reach
- Supporting the Brand Activation Manager on key brand activations and events with planning, on-the-day content capture, editing and distribution
- Supporting in the creation of videos and static ads for paid social platforms, aligning with the strategic direction set by the Growth team
Salary benchmarks
Our take
In recent years, there has been a boom in demand for speciality and artisan coffee, with consumers showing interest in where their coffee has come from, tasting notes, and more. Pact Coffee, founded in 2012, has been at the forefront of this revolution, supplying subscription speciality coffee for consumers and businesses alike.
These days consumers want to know that what they are drinking is ethically sourced, as well as have it taste more akin to their local coffee shop’s products. Pact Coffee caters to both of these demands, supplying high-end and sustainable coffee, with a focus on protecting farmers and the environment. There are, of course, numerous other coffee subscription services, but Pact Coffee stands out for its devotion to positively impact the industry through its operations and influence.
Pact Coffee has grown significantly since founding, expanding from the from-home business it began as, and beginning to serve businesses such as hotels and offices. The company’s focus on quality and community building has garnered support and investment that will allow it to continue to expand.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2015
$3m
SERIES A
Aug 2014
$3.4m
SERIES A
Total funding: $9.1m
Company benefits
- Coffee Allowance: £30 a month to spend on your personal supply of magic beans.
- People’s Pension: Save for your future and enjoy a contribution from Pact.
- Unlimited Coaching: Invest in your future with professional coaching from More Happi.
- Hybrid Working & Flexitime: Offering you optimum work / life balance.
- Juno Points: Enjoy £30 a month towards your personal happiness and wellbeing.
- Parental Leave: 12 paid weeks maternity leave 4 paid weeks paternity leave.
- Company Shares: As a reward for helping to build Pact, enjoy generous company shares.
- Cycle to Work Scheme: Opt for an eco-friendlier way to travel around and keep fit while you’re at it.
- Holiday: Get some well-deserved rest with 23 days holiday + 3 extra for Christmas!
- Snacks & of course fresh coffee: Enjoy a variety of snacks with that all important fresh cup of speciality coffee.
Company HQ
Bermondsey, London, UK
Leadership
Stephen Rapoport
(NED)Chief Commercial Officer and Board Director of Riverford Organic Farmers. Former CEO of the company. Previously Vice President, Disruptive Innovation at Unilever.
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