IT Solutions Engineer, Huntress
$115-130k
Plus bonus and equity
Managed cyber security platform for SMBs
Be an early applicant
Managed cyber security platform for SMBs
501-1000 employees
Be an early applicant
$115-130k
Plus bonus and equity
501-1000 employees
Company mission
To elevate SMBs through education and community — one hacker at a time.
Role
Who you are
- Your passion for leveraging technology will help us solve interesting challenges, keep our systems running smoothly, find new efficiencies, and collectively build an innovative IT environment that powers Huntress's success in our dynamic, fully remote world
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent work experience).1
- 5-7+ years of progressive experience in a role combining IT systems administration/engineering with business analysis or solutions design
- Deep understanding and firsthand experience of what it takes to successfully support a remote organization, having thrived as a remote team member
- Proven track record of partnering with business stakeholders to understand needs and translating them into effective technical solutions
- Familiarity with documentation and collaboration tools such as Lucid Chart, Loom, Confluence, Slack, etc
- Strong experience in designing, implementing, and managing a variety of SaaS applications and IT systems (e.g., Google Workspace, CRM systems like Salesforce or Hubspot, identity management, collaboration tools)
- Demonstrated ability in business analysis, requirements gathering, process mapping, and creating technical documentation
- Excellent analytical, problem-solving, and critical-thinking skills with meticulous attention to detail
- Strong project management skills with experience leading IT projects and initiatives using tools such as Monday.com
- Exceptional communication, presentation, and interpersonal skills, with the ability to convey complex technical information clearly to both technical and non-technical audiences
- Solid understanding of IT infrastructure, networking concepts, and security best practices in a cloud-first environment
- Ability to work independently in a fast-paced, fully remote environment, managing multiple priorities and adapting to constantly changing business needs
- Proficient knowledge of Windows and macOS operating systems
- A forward-thinking, proactive mindset with a passion for leveraging technology to drive business success
What the job involves
- Reports to: Director of Security and IT
- As an IT Solutions Engineer, you play a key role in connecting our IT capabilities with Huntress's evolving business needs, helping us think strategically about technology and how it can help our business scale and grow
- Your work involves building strong partnerships across our business units, understanding their unique goals and challenges, and serving as a knowledgeable guide for their technology solutions
- You'll have the opportunity to lead the way in designing, evaluating, choosing, and carefully implementing robust and scalable IT solutions and systems that directly support Huntress's exciting growth and long-term vision
- We count on your thoughtful planning and execution for these important projects, ensuring smooth transitions and minimal disruption
- A big part of your success will be collaborating closely with our operational teams by creating clear documentation, delivering helpful training, and ensuring a smooth handoff of routine tasks, all to ensure our solutions thrive
- Build and independently develop strong relationships with stakeholders across all business units. You'll be a key connection, bridging communication gaps and building trust to understand their current and future IT system needs, pain points, and strategic goals
- Translate complex business requirements into clear, actionable technical specifications and solution designs
- Lead the discovery, design, selection, implementation, and integration of new IT systems and SaaS applications (e.g., collaboration tools, CRM, HRIS, marketing automation tools, etc.) to meet business needs
- Manage the full lifecycle of IT projects, including planning, execution, monitoring, and ensuring they deliver expected outcomes and business value
- Collaborate with Internal Security, Finance, and Legal while procuring and implementing new solutions
- Develop and maintain comprehensive documentation for system configurations, architecture, and processes
- Partner with IT Operations and other departmental Ops teams (RevOps, HRISOps, MarketingOps, etc.) to effectively communicate with users, document procedures, and hand off day-to-day operational tasks for implemented solutions
- Identify and effectively communicate opportunities for process improvement, automation, and system optimization to enhance efficiency, scalability, and reliability
- Conduct regular system monitoring and performance analysis to ensure optimal functionality and proactively address potential issues, minimizing business impact from changes
- Implement and maintain system configurations and system updates with a strong focus on security best practices for SaaS environments and employee endpoints
- Assist in the development, refinement, and implementation of IT policies, procedures, and best practices
- Evaluate and recommend new tech and software. You will be responsible for recommending solutions that will make the biggest impact on our company's success and strategy. This involves understanding business needs and how they align with our IT direction, helping us prioritize projects effectively
- Manage vendor relationships and oversee the procurement of software solutions as needed
- Provide an exceptional internal customer service experience, offering technical guidance and support during solution design and transition phases
Our take
In a world of increasingly sophisticated cyberthreats, many SMBs don’t have the resources to protect themselves. Huntress addresses the need for robust cybersecurity solutions for small to medium sized businesses, which make up 99% of the US business landscape.
The company offers a managed security platform, which third party resellers leverage to protect their clients from attacks. Launched in 2015, Huntress has grown well over the years, attracting plenty of investment and expanding its headcount into the hundreds.
In recent years, Huntress has turned its eye to acquisitions and new product launches, as well as major international expansion. A considerable influx of funding will support these initiatives, as well as allow the company to maintain sales momentum by expanding its go-to-market efforts.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2024
$150m
SERIES D
May 2023
$60m
SERIES C
Total funding: $289.8m
Company benefits
- 100% Remote: We’ve been a remote team from day one—and we’ve got the tools, systems and processes to be successful from anywhere in the world.
- PTO & Parental Leave: We offer 12 weeks of paid parental leave, along with vacation, sick time and floating holidays.
- 401K Match: We offer a 5% contribution to your 401k—even if you’re not paying into it yourself.
- Growth Opportunities: We’re super committed to employee development, both within and outside of Huntress – including education assistance programs, hands-on training and more.
- Health Benefits: Medical, dental, vision, and everything you’d expect from a company that cares about its team members.
- Stock Options: All full-time employees get stock options and benefit from the continued growth and success of the company.
Company HQ
Ellicott City, MD
Leadership
Kyle Hanslovan
(Co-founder & CEO)Spent nine years as a Cyber Warfare Operator for Air National Guard, and seven years as an Information Assurance Officer for the United States Air Force. Co-founded and was CEO of boutique cyber security company StrategicIO, and was a Senior Cyber Vulnerability Analyst at ManTech International Corporation.
Chris Bisnett
(Co-founder & CTO)US Navy Veteran, serving for five years as a Vulnerability Analyst focused on the Department of Defense network. Operated in a number of Senior Security Engineering roles after leaving the Navy. Former CTO of LegalConfirm.com (acquired by Capital Confirmation, 2014).
John Ferrell
(Co-founder)Spent five years as a Security Engineer and CNO Analyst over two spells at ManTech International, with one year as a Linux Systems Engineer at SPARTA in the interim. Was a CNO Developer at StrategicIO before co-founding Huntress.
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