Strategic Program Manager, Amplitude
$170-284k
OTE
Actual salary range is dependent on location. Offers Equity, bonus and ESPP
More information about location
Product analytics company
Be an early applicant
Product analytics company
501-1000 employees
Be an early applicant
$170-284k
OTE
Actual salary range is dependent on location. Offers Equity, bonus and ESPP
More information about location
501-1000 employees
Company mission
To be the epicenter of digital business.
Role
Who you are
- This individual must possess strong program management skills, a strong understanding of enterprise SaaS, and a customer-first mindset to help Amplitude deliver outcomes that matter
- Proven experience in a customer-facing program or project management role, ideally within enterprise B2B SaaS
- Strong business acumen and the ability to ensure all efforts are strategically aligned to customer business goals
- Excellent communication and facilitation skills, with the ability to drive collaboration across cross-functional teams
- Able to manage multiple workflows in a fast-paced work environment and the ability to embrace and navigate ambiguity and complexity
- A collaborative, team-first mindset with a focus on enabling success across the account pod and customer engagement
- At least 5 years of experience in a consulting, customer success, project management, or professional services role in an enterprise B2B SaaS role. Proven success managing complex enterprise customers with multiple stakeholders and technical depth
- 7+ years of overall professional experience in the software, consulting or product industries
- Demonstrated ability to engage and influence C-level executives and translate business goals into measurable outcomes
- Strong project management, communication, and problem-solving skills. PMO certification is a plus
- Experience in Analytics, Martech or Customer Experience products is a plus
What the job involves
- This Strategic Program Manager will support a portfolio of high-value, complex enterprise accounts, including both existing customers and new logos
- In this role, you will ensure seamless coordination across internal teams and with our customers
- You’ll drive cross-functional collaboration, own internal and external program planning, and ensure our engagements are aligned with customer goals and priorities
- Customer Program Management: Ensure all stakeholders are aligned and executing against key account activities, deliverables, timelines, and overall strategic priorities
- Resource Coordination & Deployment: Own the end-to-end orchestration of strategic customer initiatives—aligning internal resources, scheduling key engagements, and facilitating client meetings to support successful delivery and engagement health
- Account-Level Reporting & Insights: Track and communicate progress across milestones, dependencies, and blockers to internal stakeholders, partnering closely with Account Executives, Solution Engineers, Customer Success Architect and Professional Services
- Client Engagement: Act as a key facilitator for recurring client meetings, workshops, and planning sessions to ensure momentum and alignment
Our take
Amplitude provides product analytics to help companies understand user behaviour. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.
Amplitude’s user flows reveal which actions are the most commonly taken after users sign up, and which usually precede purchases made in-app, creating paths through the app. The behaviour of individual app users can be viewed with unlimited real-time activity feeds and user timelines.
Thousands of companies use Amplitude analytics including Microsoft, Under Armour, Intuit, Twitter, Bonobos, Peloton, and many more. In 2024, a securities fraud case was filed against Amplitude due to an IPO and stock share rise that was alleged to be artificially inflated before their downturn in 2022. Whilst this case is ongoing, Amplitude is still releasing new products and operating at full capacity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2021
$150m
LATE VC
May 2020
$50m
SERIES E
Total funding: $336m
Company benefits
- We offer a generous 12-week parental leave for fathers/partners and 18-20 weeks for new birthing parents. This leave policy also provides flexible scheduling so you can spend time with your family and bond with your little one. Specific leave policy will vary by country
- We believe it’s important to unplug from work to reset and recharge. We offer flexible vacation time and unlimited PTO — and we encourage you to use it!
- We provide a monthly stipend for the wellness activity of your choosing, from gym memberships and fitness classes to acupuncture and massages
- Equity is an important component of compensation, but it should benefit you (not just the company). In addition to offering competitive RSU grants that vest quarterly over three years, our Employee Stock Purchase Plan gives employees the option to buy below market price
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Spenser Skates
(CEO)Previously worked as an Algorithmic Trader, Researcher at DRW Trading Group. They co-found Sonalight but are no longer working at the company.
Curtis Liu
(CTO)Previously worked as a Teaching Assistant at MIT and as a Software Engineer at Google. They co-found Sonalight but are no longer working at the company.
Jeffrey Wang
(Chief Architect)They studied computer science at university. They have extensive experience in software engineering prior to co-founding Amplitude.
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