Product Marketing Manager, Sendbird

GTM -AI Agent

$150-175k

Senior and Expert level
San Francisco Bay Area

3 days a week in office (San Mateo, CA)

Sendbird

Messaging-as-a-service API

Open for applications

Sendbird

Messaging-as-a-service API

201-500 employees

B2BInternal toolsCommunicationSaaSAPI

Open for applications

$150-175k

Senior and Expert level
San Francisco Bay Area

3 days a week in office (San Mateo, CA)

201-500 employees

B2BInternal toolsCommunicationSaaSAPI

Company mission

Sendbird's mission is to build connections in a digital world.

Role

Who you are

  • You are a storyteller at heart, you are passionate about translating complex ideas into persuasive narratives
  • You move fast and bias toward action, iterating quickly based on feedback
  • You are a strong cross-functional collaborator
  • You believe in the power of great assets, knowing that strong collateral can drive real business results
  • You believe in Sendbird’s mission of building the AI workforce of tomorrow
  • 6+ years in product marketing, experience with AI a plus
  • Proven experience creating high-quality GTM assets, including pitch decks, sales collateral, and website content
  • Strong messaging and storytelling skills, with a knack for making technical concepts clear and compelling
  • Excellent verbal and written communication skills in English; Korean language skills are preferred

What the job involves

  • We're looking for a Product Marketing Manager to craft compelling narratives and build high-impact assets that drive the adoption of AI agents
  • If you're a storyteller at heart who believes in the power of great assets, and are ready to win in one of the fastest-moving and most transformative industries, this is where you belong
  • Our Product Marketing Manager (PMM) will focus on asset development and storytelling to equip our go-to-market teams with compelling narratives and high-impact materials
  • In this role, you will collaborate cross-functionally with Design, Sales, and Product teams to craft sales enablement assets, refine messaging, and build public-facing materials that clearly articulate Sendbird’s AI agent value
  • Your work will help shape how we position our AI agent product and ensure our stories resonate with our audience—from enterprise decision-makers to product users
  • This is a 6-month temporary position that could have the option to extend or convert to full-time
  • Develop high-impact sales assets: Create pitch decks, sales playbooks, one-pagers, and case studies that enable Sales and GTM teams to articulate Sendbird’s value
  • Own public-facing content – Work with Design, Marketing, and Product to craft website pages and solution briefs that drive market awareness and adoption
  • Collaborate with cross-functional teams – Partner with Sales, Product, and Design to ensure all materials align with product positioning and sales strategy
  • Refine messaging and storytelling – Translate product capabilities into clear, compelling narratives that not only resonate with our target audiences but also differentiate us in a highly competitive AI market
  • Support product launches – Develop launch collateral and GTM assets that amplify new features across channels

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Insights

Top investors

27% employee growth in 12 months

Company

Company benefits

  • All-in-one wellness benefit (Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles)
  • Access to the Modern Health platform
  • Paid holidays, accrued vacation and sick leave
  • Paid volunteer time off
  • Family or paternal leave
  • We’ll pay for you to learn a new language with our global citizenship benefit
  • Birthday off

Funding (last 2 of 8 rounds)

Apr 2021

$100m

SERIES C

May 2019

$102m

SERIES B

Total funding: $273m

Our take

Sendbird offers APIs to help companies build their own text and video communication features. The company's suite of solutions helps businesses worldwide improve customer retention, conversion, & optimized customer support.

The company has been developing its APIs fast, including adding moderation capabilities - an attractive feature in an age that increasingly prioritizes ‘clean’ online communication. Among its newest set of capabilities is Sendbird Live, combining livestream with chat to enable companies to create new and engaging experiences from a single tool.

Its clients include Reddit, Hinge, and DoorDash. They are, however, strategically raising further investment, as the field is competitive even with its impressive client roster and technological instincts, regardless, Sendbird is well positioned within the market to keep ahead of the competition.

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Steph

Company Specialist at Welcome to the Jungle