Director of Sales Enablement, Lightspeed
+ Lightspeed share scheme & uncapped commission
3-5 days a week in office
Point of Sale & commerce platform
Be an early applicant
Point of Sale & commerce platform
1001+ employees
Be an early applicant
+ Lightspeed share scheme & uncapped commission
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- A bachelor's degree in a related field, such as business, engineering, or technology, is often required. A master's degree in business or a related discipline may be preferred but is not always necessary
- Proven track record of building and leading successful global Sales Enablement teams within SaaS organizations, with a minimum of 5 years of experience driving impactful enablement strategies in similar high-growth environments
- Extensive experience designing and implementing impactful training programs for global sales teams, leveraging a strong background in instructional design to create engaging, scalable learning experiences that drive measurable improvements in performance and productivity
- Experience in leading and developing strong and large teams and promoting a collaborative and high performing culture in a hybrid working environment setting
- Experience with using data to clearly articulate meaningful, actionable insights to a range of audiences, and the ability to coach others in this skill
What the job involves
- As the Director of Enablement, you will be responsible for developing and leading a world-class Enablement function, collaborating with the GTM Leadership teams to design and implement strategic initiatives that support new hires’ onboarding, as well as product and role-specific training and enablement
- Your department will oversee the following functions: Sales Engineering, GTM Training, GTM Enablement (Sales, Customer, External Partners), and Field Sales Ops teams
- Team Leadership: Build and lead a world-class Enablement Team within Lightspeed focused on delivering impactful training and enablement solutions. Foster a culture of continuous learning and development, ensuring the team delivers content that enhances performance and productivity
- Enterprise-Level Training Program Development: Design, implement, and oversee comprehensive, scalable training programs for global GTM teams
- Leverage expertise in instructional design to create engaging learning experiences that drive sales effectiveness and align with organisational goals. This includes managing Lightspeed’s educational and training materials, ensuring consistency and accessibility across all GTM business units
- Cross-Functional Collaboration: Collaborate with leaders from Product, PMM, Marketing, IS, Customer Success, and Sales to gather insights and develop best-in-class training content
- Lead the Center of Excellence (CoE) for your region’s Enablement pod, applying and adapting the Enablement framework to meet regional needs. Ensure all stakeholders adhere to the RACI model, providing well-coordinated enablement materials that empower reps and managers to excel
- Analysis: Establish and manage a metrics framework to measure the effectiveness of training programs and their impact on performance. Analyze content adoption, sales assessments, and performance metrics to continuously refine training initiatives and develop high-performing teams
- Technical Expertise: Maintain and ensure the team’s high level of expertise in the company’s products, services, and industry trends. Integrate this knowledge into training programs to enable effective communication of product value to prospects and clients
- Market Research: Act as the primary point of contact for competitor insights, integrating findings into training materials. Stay updated on competitive news, product roadmaps, and GTM strategies to inform and enhance training content
- Strategic Support: Assist the Managing Director in key strategic and leadership projects, contributing expertise in training and enablement to broader company initiatives
Salary benchmarks
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
35% female employees
7% employee growth in 12 months
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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