Head of Product, Perci

• 7+ years of product management experience, with at least 2–3 years in a leadership role, ideally within a start-up or scale-up environment
• Demonstrable track record of building and shipping user-facing digital products at scale, from discovery and definition through to successful market adoption
• Experience leading the full product lifecycle across digital products and service experiences, with comfort owning not only software delivery but also the broader workflows and experiences surrounding it, including operational processes, clinician workflows and patient-facing journeys
• Strong people leadership skills with experience hiring, developing, and retaining Product Managers, product designers, and user researchers in a fast-growing environment
• Exceptional stakeholder management and communication skills; comfortable presenting product strategy and outcomes to C-suite leaders, clinicians, and external investors
• Highly data-driven, with deep familiarity with product analytics frameworks, KPI setting, and evidence-based prioritisation methodologies (e.g. RICE, ICE, OKRs)

Desirable

• You are joining Perci at a pivotal moment in our journey as we transition from start-up to growth stage and build a more mature Product organisation
• As a product-led company, what matters most to us is the experience and outcomes we deliver for our members
• This role sits at the intersection of product strategy, technology and service innovation, helping shape how we scale meaningful impact for people living with and beyond cancer
• You will work alongside the Chief Technology Officer and Chief Product Officer as part of Perci's Product leadership team to build an entirely new model of connected cancer care
• Together, the Product leadership team is responsible for creating thoughtful, innovative and effective products and services that enable us to scale our impact to hundreds of thousands of people affected by cancer across the UK and beyond
• As Head of Product, you will lead a team comprising:
• Product Managers – responsible for defining requirements, leading discovery, prioritisation and execution across our product portfolio
• Future product capability – including product operations, design and user research functions as the team evolves and scales
• You will be directly accountable for ensuring our products deliver exceptional user experiences and measurable value for members, partners and the wider organisation
• Working closely with the Head of Clinical Outcomes, Technology and Data teams, you will translate clinical models and user needs into scalable digital products, define how success is measured and continuously improve our products through evidence and insight
• This is an opportunity to build something meaningful - shaping not just products, but a new model of connected cancer care at scale
• Own and articulate a compelling product vision across Perci’s platform, ensuring alignment with our clinical mission and commercial strategy
• Define, prioritise and manage the product roadmap across Perci’s core product suite
• Ensure priorities balance member experience, business goals and clinical requirements
• Translate strategic objectives into clear initiatives, roadmaps and measurable outcomes
• Lead, mentor and develop a high-performing team of Product Managers and future product function hires
• Build a culture of curiosity, experimentation, accountability and member-centred design
• Identify capability gaps and support hiring as Perci scales
• Lead product discovery and user research activities across members, clinicians, partners and internal stakeholders
• Partner closely with the Head of Clinical Outcomes to ensure product decisions are informed by clinical evidence and safety requirements
• Centralise and manage user feedback, ensuring insights inform prioritisation and future roadmap development
• Own quarterly initiative planning and product operating rhythms
• Drive high-quality product releases with speed and confidence within an agile environment
• Work closely with engineering teams to ensure timely and effective delivery
• Own product KPIs relating to engagement, adoption, experience and operational performance
• Partner with the Head of Clinical Outcomes on clinical outcome measures and shared success metrics
• Use data to drive prioritisation and continuous improvement decisions
• Regularly communicate progress, outcomes and roadmap updates to the executive team and board
• Act as the connective tissue across clinical, operations, technology and commercial teams
• Partner with the Head of Clinical Outcomes to translate clinical models into scalable digital products and operational workflows
• Help shape the future operating model for the Product organisation as Perci scales