Head of Delivery, Oxford Medical Simulation

• Understands and enjoys the challenges that come with being part of a fast paced scale up
• You know how to influence, energise and motivate people and love bringing them the journey with you
• You are proactive, curious
• Organisation might be your middle name
• You are a gifted communicator and connector of people, you have a real strength in building relationships both within the team and in the wider business. You are exceptionally clear and you also know what questions to ask
• You are personable and pragmatic
• You are proactive and not easily phased by complexity, uncertainty or the fast pace of a scale up environment- in fact you actively enjoy this type of environment
• You are a team player - you may have a job title but you’re always willing to roll up your sleeves and help wherever help is needed

Desirable

• We are looking for an experienced Head of Delivery to lead and drive our production to the next level
• We are looking for someone who is not scared of complexity and lots of moving parts and is as equally capable of joining the dots and coordinating all the moving parts as they are rolling up their sleeves and running a project
• We work in squads at OMS and our squad leaders can vary from producers to developers to artists, whoever is best placed to lead which is dependent on what the project is trying to create
• If you are someone who proactively seeks (and enjoys) coaching and supporting others to develop their project delivery skills then this could be a good role for you
• Because of you, OMS is delivering more training, more quickly, to those that need it in healthcare and healthcare education
• Working very closely with our Product Owners and People Managers you’ll have overall responsibility for planning, scheduling and resourcing for all members of our Product function
• You’ll oversee all our delivery activity ensuring that every project aligns to our overall business goals and that all projects meet our project standard with clear requirements, plans, timelines and milestones
• You’ll ensure smooth and efficient delivery- proactive risk management, optimizing delivery processes and utilizing a continuous improvement approach to keep us improving on our efficiency and quality
• You’ll collect and analyze stakeholder feedback as part of your continuous improvement approach
• You’ll work closely with our Head of QA and Chief Medical Officer to ensure that all deliverables meet our standards
• You’ll play a key role in ensuring internal Product Team communication is up to scratch
• You’ll need to ensure everyone knows what's going on, how their work aligns to the goals and mission and overall product roadmap
• You’ll ensure that we have the right communication flows in order to support how we deliver product and to ensure that we are fit to scale
• You’ll have overall responsibility for product reporting and MI
• You’ll have overall responsibility for ensuring our ExCo Product team up to date with the status, progress and issues for all projects
• You’ll provide the full overview and support project leads in providing their own quality updates
• You’ll take a proactive role in facilitating effective communication and understanding between product and customer teams to ensure alignment
• You’ll take a proactive approach to helping our delivery team members grow and develop
• You’ll partner with our product people manager to keep them accountable to their work and development goals and also partner with our HR and talent leads to grow the team further
• You’ll involved in supporting the professional development of broader teams within product both through your role as project resourcer and through coaching or acting as an SME helping us identify skills gaps and relevant training interventions
• You’ll proactively and expertly manage stakeholder expectations
• You’ll be in regular communication to our leadership team and wider customer area
• You’ll be providing updates on what will be delivered and when to ensure the business is ready to deliver new product updates effectively