Sales Engineer Manager, KnowBe4
We offer company wide bonuses based on monthly sales targets
Security awareness training platform
Be an early applicant
Security awareness training platform
1001+ employees
Be an early applicant
We offer company wide bonuses based on monthly sales targets
1001+ employees
Company mission
To enable employees to make smarter security decisions, every day.
Role
Who you are
- 2 year degree preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong verbal and written communications
- Excellent time management and organization skills
- Technical capacity
- Leadership
- Collaborative and team work skills
- Problem solving analysis skills
- Customer/client focused
What the job involves
- A Sales Engineer Manager leads a team of Sales Engineers, overseeing their performance, development, and alignment with sales goals
- They are responsible for resource allocation, performance management, and fostering collaboration between Sales Engineering and other departments
- Sales Engineer Managers play a key role in developing and implementing best practices, ensuring consistent high-quality technical support for the sales process
- They also contribute to hiring decisions, training programs, and strategic planning for the Sales Engineering function
- Manage and mentor a diverse team of Sales Engineers, Senior Sales Engineers, and Principal Sales Engineers
- Provide guidance and support to team members at various career stages, fostering their professional growth
- Conduct regular performance evaluations and create individualized development plans
- Align Sales Engineering efforts with overall sales strategies and goals
- Work closely with Sales leadership to optimize the sales process and increase win rates
- Ensure effective collaboration between Sales Engineers and Sales Representatives
- Develop and implement best practices for technical sales engagements across all levels
- Maintain a high level of technical knowledge across the product portfolio
- Foster a culture of continuous learning and knowledge sharing within the team
- Oversee the development and maintenance of Sales Engineering tools and resources
- Collaborate with Product Management to ensure the team stays updated on product developments
- Participate in high-stakes or strategic customer engagements when necessary
- Ensure the team delivers high-quality technical presentations, demonstrations, and proofs of value
- Represent the Sales Engineering perspective in cross-departmental initiatives and projects
- Contribute to product strategy and roadmap discussions based on customer feedback and market insights
- Establish objectives and track key performance indicators (KPIs) for the Sales Engineering team
- Provide regular reports on team performance, win rates, and other relevant metrics
- Identify areas for improvement and implement corrective actions as needed
- Manage team workload and allocate resources effectively across different territories and account types
- Ensure appropriate coverage and support for various customer segments and deal sizes
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight" and then placed as the last line of the responsibilities section
Salary benchmarks
Our take
Human error is a huge contributor to the success of phishing attacks and other cybercrime, meaning it is vital that businesses keep their staff well trained and educated in good security practices. KnowBe4 delivers a cloud-based security awareness training program, alongside simulated phishing attacks, to allow companies to make sure their people are as robust against cybercrime as their technology.
A subscription to KnowBe4 enables staff to access automated security training campaigns generated from a large library of content, with reminder emails to ensure they are on track. Its PhishER product, a Security Orchestration, Automation and Response platform, offers automatic prioritization for emails which allows security teams to respond to the biggest threats quicker.
KnowBe4 is the world’s largest integrated platform for security awareness training, serving over 50,000 customers. The company has also launched a Mobile Learner App, which provides access to training modules and notifications about assigned training, to supplement the training platform and deliver heightened services to its clients.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Jun 2019
$300m
SERIES D
Mar 2019
$50m
SERIES C
Total funding: $401.1m
Company benefits
- Company-wide Monthly Bonuses Up To $2,000 A Month
- Employee Referral Bonuses
- Vision And Dental Plans
- FSA (Flexible Spending Account)
- Virtual Yoga Classes & Free Gym Benefits Through Classpass
- Generous or Open Paid Time Off, Plus National Holidays
- Paid Military Leave
- Tuition Reimbursement Up To $5,250 A Year
- Certification Completion Bonuses Up To $10,000 A Year, With Reimbursement For Any Materials For The Certification
- KnowBe4’s Famous Onboarding Experience
- Hybrid Work Environment & Remote Work Options
- Relaxed Dress Code: “If You Don’t Get Arrested On Your Way To Work, You Are Good!”
- Free Fresh Fruit Delivered Weekly, Daily Food Carts, And Unlimited Snacks, Coffee And Tea
- End Of The Month Celebrations
- Employee Resource Groups
- Employee Mingles (Meet People From Around The Company And Eat Free Food)
- Game Room With Ping Pong Table And Classic Arcade Games
- Events And Activities: Movie Nights, Beach Days, Family Mingles, Theme Park Visits, Evening Boat Cruises, Virtual Happy Hours And Anything Else Fun That We Think Of!
- Parental And Adoption Leave
- Breast Milk Shipping For Traveling Parents
- Adoption Assistance
- Knowster Parents Employee Resource Group
- On-site Life Coach
- Internal Promotions
- No Door Policy (We Encourage Our Staff To Share Ideas And Ask Questions)
- Opportunities For All Employees To Participate In Regular AMA (“Ask Me Anything”) Sessions With Our CEO, Stu
- Lunches With The CEO (10 Randomly Selected Employees Each Month)
Company values
- RADICAL TRANSPARENCY: We practice radical transparency at all levels of the company, starting from the C-Suite. Through this, we have cultivated an environment of freedom and trust
- EXTREME OWNERSHIP: The principle is simple: everyone totally owns their sphere of responsibility and takes full ownership for their area. We coordinate and communicate with the right managers on the team to make sure the whole organization runs as smoothly as possible
- A CULTURE OF CELEBRATION: Every day at KnowBe4 is filled with celebrations, both big and small. Birthdays, work anniversaries, sales goals, and company milestones are all reasons to celebrate and we celebrate big
Company HQ
Downtown, Clearwater, FL
Articles
Leadership
Stu Sjouwerman
(Founder & CEO)Co-founded Sunbelt Software. Former MD of Sunbelt International.
Diversity, Equity & Inclusion at KnowBe4
- At KnowBe4, we recognize the value of building a diverse team which draws on different backgrounds and experiences. Diversity is important to us and we’ve set out to build an environment where everyone feels comfortable being their authentic selves. From employee resource groups to community outreach, and from scholarships for underrepresented talent to diverse hiring events, KnowBe4 is completely dedicated to advancing DIB initiatives in our organization, industry, and world.
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