Client Acquisition Manager, ShipBob
Mid Market
$92.4-154k
+ Bonus
More information about location
Tech-enabled third-party logistics
Job no longer available
Tech-enabled third-party logistics
1001+ employees
Job no longer available
$92.4-154k
+ Bonus
More information about location
1001+ employees
Company mission
To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.
Role
Who you are
- Minimum of 2-3 years of Mid-Market level sales leadership experience
- Established track record of success in Mid-Market selling role and Mid-Market Management role
- Demonstrated consistent results in driving a team’s ability to achieve quota attainment
- Culture carrier and positive influence within the Account Executive team and ShipBob
- Excellent knowledge of ShipBob competitors and how to sell against them
- Experience in motivating, coaching, and managing a high-performing sales team
- Proactive in providing feedback and working with peers and colleagues
What the job involves
- The Manager, Client Acquisition – Mid-Market is responsible for managing a team of Mid-Market Account Executives (“AE”) of various levels
- They will focus on weekly pipeline reviews to ensure accurate forecasting and quota achievement and monitoring activity and output for the AE team
- They will work closely with the VP, Client Acquisition to ensure AE’s have the tools and resources to be successful and are able to bring on new merchants who fit into ShipBob’s Ideal Client Profile
- They will also collaborate cross-functionally to ensure we are providing solutions that will continue to push a steady stream of new customers and provide benefits to our existing customers
- A successful Manager, Client Acquisition – Mid–Market is passionate about sales, thrives on supporting others, understands the importance of performance management and proactively brings forward creative solutions
- Working with ShipBob's highest revenue generating prospects
- Hosting warehouse tours with Mid-Market merchants
- Updating forecasting weekly for large accounts and the team's run rate to quota
- Monitoring SFDC reports and dashboards to ensure solid activity levels
- Helping AEs close new business by advising on or getting involved in specific deals
- Working closely with the VP, Client Acquisition to ensure the team has proper tools and resources to be successful in their roles
- Working with the Enablement team to continue fostering growth in sales processes and ShipBob product and operations knowledge
- Weekly call reviews and coaching
- Providing feedback to Operations and Product teams to continue to improve product and service quality
- Raising conversion rate on merchants who fit our ICP with a focus on reducing the length of sales cycle by supporting the MM AEs through sales coaching, deal support and more
- Quarterly performance reviews and managing potential PIP plans for your designated reps
- Involvement in various aspects of recruiting such as interviews, and the onboarding and training of new AEs/SSAEs
- Other duties/responsibilities as necessary
- Reports to: Senior Manager, Client Acquisition
Our take
Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.
From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.
With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES E
Sep 2020
$68m
SERIES D
Total funding: $334.7m
Company benefits
- Remote-first company with a hybrid, flexible work environment
- Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
- Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
- Medical, dental, and vision insurance for employees and their dependents
- Short-term and long-term disability, and access to mental health resources
- Referral bonus program
- 401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
- Pet insurance through Nationwide
Company HQ
West Loop, Chicago, IL
Leadership
Dhruv Saxena
(Co-Founder & CEO)After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.
Divey Gulati
(Co-Founder & COO)After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.
Share this job
View 7 more jobs at ShipBob