Payroll Bureau Manager, Sona
£45-50k
Offers Equity
More information about location
AI-powered people operating system for frontline teams
Be an early applicant
AI-powered people operating system for frontline teams
101-200 employees
Be an early applicant
£45-50k
Offers Equity
More information about location
101-200 employees
Company mission
To solve the unique challenges of frontline work with truly intelligent AI that empowers every employee.
Role
Who you are
- We’re looking for someone who’s confident running payroll and wants to take the next step in their career
- If you’re excited by the idea of working in a fast-moving startup, this could be the perfect role for you
- Solid experience processing UK payrolls, ideally in a bureau or outsourced setting
- Strong attention to detail and a love for getting things right, especially when working with numbers
- Good Excel or Google Sheets skills (e.g. VLOOKUP, Pivot Tables, SUM, CONCATENATE)
- Great communication skills, you’re confident talking to customers and building trust
- A proactive, can-do attitude; you spot problems before they happen and enjoy finding ways to solve them
- Proactive and solutions-driven, tackling challenges head-on with a positive attitude
- Commercially aware and eager to drive improvements, not just follow the status quo
- Ownership mindset; if it can be done today, don’t wait for tomorrow
What the job involves
- Maybe you’ve been working in a bureau or running in-house payrolls and are now ready to take on a bigger challenge, with more ownership and customer interaction
- You’ll be part of a small but mighty Payroll Bureau team, reporting into our Director of Payroll
- You'll play a key role in delivering a first-class service to our customers and helping us refine how we run outsourced payroll as we scale
- Running end-to-end payrolls for a growing portfolio of enterprise customers with complex payroll requirements (hourly pay rates, overtime, weekly, fortnightly or monthly payrolls)
- Being the go-to person for your clients, owning those relationships and giving them confidence in our service
- Spotting where we can improve and helping put those improvements into action
- Supporting our sales team from time to time as a payroll expert, helping prospective customers understand how our bureau works
- Collaborating with teams across Sona, from Implementation and Product to Customer Success and Support
- Getting to grips with our HR and WFM platform and how it connects with payroll
- Keeping an eye on KPIs, SLAs and compliance to make sure we’re delivering the best possible service
- Staying on top of legislation, tools and trends that might impact our payroll service
Our take
80% of people don’t work at desks, but the technology for deskless workers only attracts 1% of all enterprise software investment. Consequently, little software has been designed to benefit the frontline. Sona is a workforce technology startup setting out to help solve this issue, building an all-in-one platform specially designed to empower frontline workers and help their employers retain staff and operate more efficiently.
By using its app, users can view and claim shifts, communicate with their colleagues, and book holidays. Moreover, Sona has additional modules for HR, Payroll, and Engagement, so customers can manage all of their people operations in one place, or integrate with their existing tools.
Sona is an early-stage startup, yet already counts big names across Social Care, Hospitality, and the Charities sector who have combined to book millions of shifts on the Sona platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Autonomy
"Sona strikes a good balance between giving me the trust and autonomy to do my best work, while being on hand to support and unblock me where..."
Funding (last 2 of 3 rounds)
May 2024
$27.5m
SERIES A
Mar 2022
$7m
SEED
Total funding: $36.7m
Company benefits
- Share options
- Remote first and flexible working
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Pension contributions matched up to 5%
- Enhanced parental leave & pay - 26 weeks full pay primary parent / 8 weeks full pay secondary parent
- Co-working space stipend (if you don't live in London)
- Quarterly all expenses paid team retreats
- The latest Macbook and equipment for your home office
- Professional development budget
- Unlimited free books
- Comprehensive health insurance via Bupa
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Ben Dixon
(Co-Founder & CTO)Previously Associate - Consulting at PWC and Software Engineer at Thorlabs. Also, Co-Founder & CTO at Catapult Ventures Limited for 6 years.
Oli Johnson
(Co-Founder)Previously Associate at NEO Capital and Investment Manager at Baugur Group. Co-Founder at Catapult for 6 years.
Steffen Wulff Petersen
(Co-Founder)Previously Investment Banker at Goldman Sachs for 2 years. Since then has been Co-Founder & Managing Director at Lazada Group and Co-Founder at Catapult.
Diversity, Equity & Inclusion at Sona
- Fully remote work and total control over your schedule means you can excel at Sona no matter where, when, or how you like to work. We also offer extended parental leave to everyone.
- We're partnered with the Women in Tech Forum, a membership platform dedicated to supporting and accelerating the careers of women. Optional memberships are available to all women and allies at Sona to access their wide range of events, masterclasses, articles, and more.
- Salary transparency across all of our job postings means your offer is based on your experience and interview performance, not your previous salary or your negotiating skills.
- We use structured interview processes and assessment criteria to remove as much bias from our process as possible
- We do all of our collaborative work in public channels, which means everyone gets a say and the recognition they deserve, and nobody's out of the loop.
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