Solution Engineering Director, Salesforce

• The Solution Engineering Manager should be proficient with CRM technologies (or other Enterprise business applications) and be able to present to a business or technical audience
• The SE Manager will support the Sales Engineering team by providing mentorship on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to Salesforce executive staff
• The SE Manager should be able to communicate equally with internal resources such as Product Marketing, Development, and Sales Management to gain dedication and support. Must have good fundamental Sales Skills
• 10+ years of experience leading Solution Engineering teams in Data, Analytics, AI and CRM
• BS degree in a quantitative field (e.g. Computer Science, Engineering, Data Science); An advanced degree (MS, PhD) preferred
• Full-stack technical qualifications (CRM, Data Architecture, AI/ML) combined with experience owning technical relationship with C-Level executives
• Experience building a deeply skilled, diverse Solution Engineering team to capture share in a rapidly evolving market
• Experience driving and scaling success in large, complex selling organizations
• Consistent recognition/awards for sales and customer success leadership and achievement
• Knowledge of industry-specific use cases, data architectures, and integration patterns
• Gifted storyteller able to engage diverse audiences from C-level executives to data architects
• Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations

Desirable

• The Solution Engineering Manager will hire and prioritize resources, perform employee reviews and evaluations, participate in strategic deals and back up team members as needed to grow the business
• With external customers, the Solution Engineering Manager will strive to build technical relationships with IT and Business executives
• The Leader will also recognize and appreciate the nuances of leading a combination of Strategic and run-rate deals spread across an account portfolio
• Finally, this Leader will establish a consistent communication cadence with the Sales RVPs to ensure substantial business reviews and proactively point out challenges in the territory
• Build a best-in-class team with purpose admired for deep subject matter expertise in Data, AI, Salesforce, and integration architectures
• Team with sales leadership to build a territory plan to align strategically to top customer accounts and opportunities across the industry/territory
• Own technical executive sponsorship with C-Level executives to cultivate relationships and provide thought leadership
• Develop programs to efficiently scale technical evaluation of Salesforce Data Cloud across the Industry/Territory
• Create strong alignment with Salesforce product teams to deeply understand Data Cloud solutions and roadmap, and advocate for key features needed for success across the Industry/Territory
• Collaborate strategically with leaders across the customer base and the sales organization to prioritize and develop Industry-specific use cases grounded in consistent architectures that have proven repeatability with customers
• Develop scalable, deployable, reusable, and relevant field enablement technical assets that drive differentiated business outcomes in order to accelerate adoption across customers, partners, and sales teams
• Own the overall Salesforce point-of-view for data strategy aligned to industry-specific use cases
• Drive best-practice operational excellence and accountability metrics that drive ACV growth and customer success