Senior Program Manager, Circle
Research
$122.5-162.5k
+ Annual Bonus Target: 12.5% + Equity
Senior and Expert level
Boston
More information about location
Building the Internet Financial Platform
Job no longer available
Building the Internet Financial Platform
1001+ employees
FintechB2BCryptocurrencyBankingPaymentsDeep TechFinancial ServicesSaaSBlockchainWeb 3.0
Job no longer available
$122.5-162.5k
+ Annual Bonus Target: 12.5% + Equity
Senior and Expert level
Boston
More information about location
1001+ employees
FintechB2BCryptocurrencyBankingPaymentsDeep TechFinancial ServicesSaaSBlockchainWeb 3.0
Company mission
To raise global economic prosperity through the frictionless exchange of value.
Role
Who you are
- This role requires project, program and recruiting management experience and broad knowledge of research's impact on product design and development
- 7+ years of research and participant management experience in an applied research setting, or similar
- Executing operational programs and leading them end-to-end while scaling for growth
- Building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations
- Owning, building, maintaining and executing participant recruiting
- Communication skills for interacting with and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience adapting communication style to suit different audiences
- Collaborate extensively with researchers and cross-functional stakeholders to drive business impact
- Ability to handle complex information and adapt to a changing environment
- Research mentorship and guidance for fellow researchers, designers, and product management peers
- Own metrics and reporting for scheduling cycle times and candidate experience
- Experience working with finance, procurement and external vendors
- Experience working in vendor management
- Bachelors, masters or related experience
- You will aspire to our four core values:
- Multistakeholder - you have dedication and commitment to our customers, shareholders, employees, and families and local communities
- Mindful - you seek to be respectful, an active listener and to pay attention to detail
- Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals
- High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty, and intolerance
What the job involves
- Circle is growing its research practice and looking for a Senior Program Manager, Research (RPM) to strengthen the impact of our research teams
- In this role, you will define, establish, and maintain operational and team-wide programs as well as create, manage, and scale research recruiting processes to support the growing team
- Defining and managing initiatives that improve team efficiency and impact, establishing operational systems and outcomes
- Building our user research culture
- Identifying and partner with stakeholders on internal processes, templates, and guidelines to improve research team optimization and documentation
- Supporting research planning by collaborating with researchers and cross functional teams
- Providing approaches that meet team needs in recruiting target audience
- Working with other cross functional teams to establish and maintain participant database and pools for research
- Establishing recruiting best practices and frameworks that guide reaching out to the right audience
- Acting as a thought leader in the domain of research ops management
- Contributing to a growing UX org, helping install best practices and processes as we scale, and filling out our product squads’ research toolbox with methodologies
Our take
Circle (NYSE: CRCL) is a leading internet financial platform company advancing an open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. With USDC, Circle Payments Network, and Arc, Circle enables trusted financial innovation for institutions, enterprises, and developers worldwide.
Circle provides a comprehensive suite of financial and technological services that empower enterprises and developers to integrate stablecoins and blockchains into their products, service and business operations.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Eliza, Senior Software Engineer
Company
Funding (last 2 of 8 rounds)
Apr 2022
$400m
GROWTH EQUITY VC
May 2021
$440m
GROWTH EQUITY VC
Total funding: $1.1bn
Company benefits
- Remote-First and Flexible Work - Do your best work from home! Our remote jobs empower you to work around your life schedule. Want to switch up your work spot? We provide access to WeWork locations globally. Need time away? We offer flexible paid time off beyond paid holidays— so you can thrive at work and at rest.
- Health & Well-Being - No matter where you live, we offer a market competitive suite of benefits to help keep you and your loved ones healthy. We also keep your emotional well-being top of mind, offering an Employee Wellness Program for all employees and immediate family members globally. We also have various leave options, including 12 weeks of paid parental leave.
- Financial Planning - Circle is invested in your future! All part-time and full-time U.S. employees enjoy 401(k) benefits, including up to 4% company matching, and can become owners in Circle through our equity program. Pension plans are also offered in select countries. FSA and HSA accounts are available for U.S. employees, with Circle contributing annually to employee HSA accounts.
- Stipends & Reimbursements - To support our employees and their unique lifestyles, Circle offers a set of stipends and reimbursements (offerings vary by location and enrollment). These include home office, mobile phone, fitness and weight loss, and more!
- Learning & Development - Circle is committed to cultivating experiences internally and externally that promote constant learning in support of Crypto Literacy, as well as operational and interpersonal development that drives growth aligned with career aspirations for employees at all levels of the organization.
- In-Person Connections - Outside of our remote work, we know how important collaborating in-person is. We invest in bringing Circlers together through an annual company-wide conference, local meet ups as well as team and leadership offsites to lock in relationships beyond the screen.
Company values
- Multistakeholder - We must organize, incentivize and measure ourselves against meeting the needs of all of our stakeholders
- Future Forward - We embrace a transformative vision for the future, and this energy shapes how we operate
- Mindful - We seek to be present and aware, to be respectful, active listeners (with each other and with our customers alike), and pay attention to detail
- Driven by Excellence - We relentlessly pursue excellence, we do not tolerate mediocrity, we reward based on merit, and we work intensely to achieve our goals
- High Integrity - We seek open and honest communication, and hold ourselves to very high moral and ethical standards
Company HQ
World Trade Center, New York, NY
Articles
Leadership
Jeremy Allaire
(CEO)Founder and former Chairman and CEO of Brightcove. Former Entrepreneur in Residence at General Catalyst Partners, CTO of Macromedia, and Co-Founder & former CTO of Allaire Corporation.
Salary benchmarks
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