AMER Principal Solution Engineer, Salesforce

• 3+ years experience in solutions engineering/solutions architecture/technical consulting role, ideally in the SaaS space
• Strong verbal and presentation abilities, capable of effectively communicating ideas to clients and prospective clients at all levels of an organization
• Ability to articulate and deliver concepts related to data management, business intelligence analytics, data science, and marketing
• Awareness of technology trends and their impact on clients' businesses
• As a lifelong learner, you take pleasure in acquiring and sharing new information with others
• You will have exposure to working internationally, both with international clients and on international teams
• You have exposure to working at the C-level, with evidence of gaining deep insight into the business dynamics of large enterprises and across industries, as well as articulate the organisation impacts brought by technology
• You will have exceptional communication, strategic, analytical, influencing, and consulting skills, as well as a track record of thriving in complex, multi-disciplinary teams
• You have a high tolerance for ambiguity; ability to focus and execute in a rapidly changing environment, take charge and make things happen
• You will be an independent, self-starter with strong work ethic and personal drive and character qualities that match with our company’s core values and inspire others to follow and act
• You will have a superior ability to build and maintain positive working relationships
• You will have a willingness to travel on as-needed basis >30% of the time
• You will be degree educated with excellent business/professional English communication skills

Desirable

• As a Principal Engineer you will help Salesforce Private Equity Firms and their portfolio companies develop and implement strategies to take the digital front-office transformation strategies to an entirely new level
• Through collaboration with the portfolio company CxOs, Salesforce product teams, Professional Services, and Partners, you develop unique solutions helping our customers connect with their customers in new ways
• Your world is a dynamic, constantly evolving environment where expertise in design, business consulting, and technology is used every day to drive innovation
• You will play a pivotal role in developing innovative digital front-office solutions for our Private Equity owned customers across a variety of industries
• As a Principal Engineer you'll work closely with the Private Equity Relationship Management team, Account Executives, Solutions Engineering and Architecture teams to provide domain expertise during the sales process
• Scale is the fuel that drives growth in our organization
• You will collaborate with the rest of the Practice to increase the impact of your expertise by providing enablement content, sharing standard methodologies, and delivering innovative tools
• It is important to have a strong understanding of the private equity landscape and the ability to optimally communicate Salesforce value to portfolio company CxOs and private equity operating partners
• A solid understanding of the Salesforce platform and ecosystem is also crucial for success
• Solve Business Problems - Analyze sophisticated business problems by conducting research and assessments to define the problem, generate innovative ideas, find opportunities, and recommend practical solutions
• Drive Innovation - Bring structure to the client's decision-making process by communicating and evaluating solution options, and facilitating agreement among key team members. You may also help clients establish new decision frameworks and governance processes for sustained value
• Connect the “Art of the Possible” - Deliver software demonstrations, rapid prototyping, and storytelling to show how connected experiences come to life with the Salesforce Data Cloud & AI Solutions. This includes the delivery of executive-level software demonstrations, constructing future state customer journey strategies, and developing long-term IT roadmaps
• Cross Platform Collaboration - As a Specialist, you will apply your understanding of multiple technology landscapes (AdTech, MarTech, CRM, Segmentation, Real-Time Decisioning, Personalization, Analytics, Artificial Intelligence, and Public Cloud) to develop solutions across Salesforce's technology stack and create compelling offerings for PE portfolio companies
• A Teaching Approach - Strive to increase the impact of your knowledge by constantly seeking multipliers, such as developing enablement content, working with aligned teams on approaches, experimenting with products, and conducting internal workshops