Account Manager, Marigold

$65-75k

OTE

$45-55k

BASE

For California residents, the expected range for this variable compensation is up to $20,000 annually

Campaign Monitor

Junior and Mid level

Remote from US

Relationship marketing solutions

Be an early applicant

Relationship marketing solutions

1001+ employees

B2BMarketingAnalyticsSaaSAutomation

Be an early applicant

$65-75k

OTE

$45-55k

BASE

For California residents, the expected range for this variable compensation is up to $20,000 annually

Campaign Monitor

Junior and Mid level

Remote from US

1001+ employees

B2BMarketingAnalyticsSaaSAutomation

Company mission

To grow the relationships that grow businesses.

Job

Company

Role

Who you are

The ideal candidate is hands-on and results-oriented, with strong communication and problem-solving skills
Minimum of 2 years of Account Management or Sales experience (preferably in the technology / SaaS space)
Passionate about helping customers
Proven track record of achievement against targets
Experience in managing sales-oriented conversations with customers and prospects
Comfortable facilitating legal negotiation in partnership with the Legal team
Previous experience with Salesforce.com or a comparable CRM tool

What the job involves

The Account Manager is charged with renewing, retaining, and growing accounts within Campaign Monitor’s current customer base
In this role, you’ll manage the contract renewal process from start to finish, working with collaborators across the organization to ensure the on-time delivery of contract renewals
You will also be responsible for sourcing and closing mid-cycle revenue growth opportunities
Drive 100% net revenue retention across ~500 contracted customers through effective renewal management
Lead renewal discovery to understand customer goals, email needs, and budget, and recommend the right Marigold solutions
Proactively identify growth opportunities and churn risks; create data-driven account plans to maximize revenue and retention
Develop and present customized renewal proposals and manage pricing and legal negotiations in partnership with internal teams
Collaborate with Customer Success and cross-functional teams to support value-based selling, reinforce feature adoption, and advocate for customer needs
Serve as a subject-matter expert on Campaign Monitor, including product features, ideal use cases, and customer profiles

Our take

As the parent company to a family of brands - including Campaign Monitor, Cheetah Digital, Emma, Vuture, and more - Marigold is a global marketing technology company that provides a simple, yet powerful, relationship marketing platform that enables companies to optimize and customize their campaigns. Its easy-to-use design, personalization, and automation tools allow users to create captivating marketing to connect with their audiences.

The company is trusted by over 40,000 businesses (with its subsidiaries drawing in a large number of additional clients), and Marigold's solutions currently cater to 11+ industries, including Media & Publishing, Retail, Travel & Hospitality, and Non-Profits.

The company’s numerous partnerships, expansion, and consistent innovation of its products have enabled it to not only adapt to the ever-changing marketing space but become a leading global solution provider within the specialized relationship marketing space.

Freddie

Company Specialist at Welcome to the Jungle

Company

Company benefits

Remote-first hybrid work environment
Schedule flexibility and open time away
Home office stipend
Generous paid parental leave, including adoptive and foster parents
Learning and development Programs
Paid time off to volunteer, matching and giving funds for charity initiatives
Mental health care services, global social events, local support

Company HQ

Rolling Mill Hill, Nashville, TN

Leadership

Mike Gordon

(CEO, not founder)

Joined Marigold in 2024 from ArisGlobal, where they served as both the CEO and Chairman of the Board. Prior, they held CEO positions for Altus Group and Callcredit.

Share this job