Manager of Global Sales Development Operations, GitLab
$92.4-122k
+ Equity Compensation & Employee Stock Purchase Plan
One DevOps platform
Be an early applicant
One DevOps platform
1001+ employees
Be an early applicant
$92.4-122k
+ Equity Compensation & Employee Stock Purchase Plan
1001+ employees
Company mission
To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.
Role
Who you are
- Experience building go-to-market operations strategy and using business analytics to guide decisions and prioritize work
- Working knowledge of sales development tools and data flows, including Salesforce and outbound platforms such as Outreach, Cognism, ZoomInfo, Chorus, Sales Navigator, Conversica, and Drift
- Ability to lead and coach others on setting clear priorities and driving consistent execution in a changing environment
- Skilled at partnering across functions, especially with sales and marketing, and working effectively with senior and executive stakeholders
- Experience designing and improving sales development processes and workflows, with a focus on outbound pipeline generation and business development representative workflows
- Ability to standardize, document, and monitor operating rhythms and adoption (playbooks, meeting agendas, tool views, and issue templates or boards)
- Strong problem-solving and communication skills, including translating insights into clear recommendations and practical workflow changes
- Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application
What the job involves
- As the Manager, Global Sales Development Operations, you'll make outbound pipeline generation more consistent, measurable, and scalable by improving the tools and processes our sales development teams use every day
- You'll partner closely with sales development leadership, marketing, sales and operations teams to evaluate and improve our sales development tool stack
- In your first year, you'll focus on improving adoption of processes and best practices
- You'll drive adoption with clear workflows, training, documentation, and regular check-ins that help teams execute
- You’ll also be responsible for managing our team comms from the handbook to our monthly newsletter
- Our North Star is flawless execution on both inbound and outbound, resulting in hitting our org first-order Sales Accepted Opportunities targets (SAOs)
- Influence and partner with sales development, sales, marketing, and other stakeholders to drive consistent sales development operations across regions
- Evaluate, select, implement, and integrate the sales development tool stack, including Salesforce, Outreach, Cognism, ZoomInfo, Chorus, Sales Navigator, Conversica, Drift, and related tools
- Establish clear workflows, documentation, and operating rhythms that make outbound execution more consistent and scalable
- Set up regular check-ins with sales development leaders and Customer Success Managers (CSMs) to support adoption, identify gaps, and improve day-to-day execution
- Design and improve outbound pipeline generation processes, with an emphasis on first-order Sales Accepted Opportunities (SAOs) and clean handoffs
- Identify process improvement opportunities and iterate on business development representative (BDR) workflows to reduce friction and improve performance
- Standardize and maintain sales development playbooks, meeting agendas, shared views, and issue templates and boards to improve visibility and accountability
Our take
GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.
According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.
GitLab was in the right place to capitalise on the recent trend toward rapid digital transformation and remote working. This trend is expected to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2019
$268m
SERIES E
Dec 2018
$20m
SERIES D
Total funding: $434.9m
Company benefits
- We offer benefits to manage your health, wealth, and well-being regardless of location
- Flexibility in schedule to be there for life’s important moments
- Equity compensation & Employee Stock Purchase Plan offered
- Generous Paid Time Off
Company HQ
Financial District, San Francisco, CA
Leadership
Sid Sijbrandij
(CEO)Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.
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