Staff Security Analyst, Okta

• Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience in technology or information security fields
• Minimum 3 years information security, project management, or related experience
• A strong, fundamental understanding of core Security principles, architectures, and operations
• Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards
• Strong oral, written, and presentation skills
• Strong written and verbal communication skills, with a proven ability to distill complex technical concepts into clear, concise responses for both technical customers and internal executive stakeholders
• Ability to engage in "whiteboard-level" security discussions with customer CISOs and architects, specifically regarding cloud infrastructure, API security, and encryption standards
• Demonstrated experience managing the "tension" between technical limitations and customer expectations, with a knack for finding creative ways to say "yes" to security requirements through compensating controls
• Strong ability to pivot from a "checker" (simply answering questions) to a "consultant" (helping the customer and Field teams understand the why behind Okta’s security controls)
• This position requires a unique combination of skills including an ability to coordinate the analysis of technical issues, to communicate clearly about security-relevant topics with both internal and external customers, to collaborate with internal business units to ensure execution of time-sensitive projects, and to present to upper management or the broader organization as required
• The ideal candidate will have experience with SaaS cloud security risk assessment and a solid understanding of the core principles of identity management. If you want to make a difference in the security program of a global cloud provider, we want you on board

Desirable

• The Security Trust & Culture team works to enhance customer trust in Okta’s identity services . We serve as a strategic resource working closely with Okta’s go-to-market teams. The Customer Assurance team is the central hub for security information, providing comprehensive guidance and resources to Okta customers so they can effectively manage their risk
• As a senior level analyst of Customer Assurance, you will support prioritizing and efficiently responding to questions about our security program and other due diligence related requests. You will act as a critical bridge between our customers and our internal engineering teams, ensuring Okta’s security posture is communicated effectively
• Tasks will include training local Sales teams, managing complex escalations in the regional market, and driving technological changes to help Customer Assurance scale its efforts globally
• Serve as the critical bridge between Okta’s customers and internal Engineering/Product Security teams. You must be able to unpack complex customer security concerns, hold in-depth technical discussions with internal engineering to align on solutions, and translate Okta’s security architecture back to the customer to resolve high-stakes inquiries
• Act as a bilingual "technical translator," converting deep-dive engineering specifications and vulnerability reports into clear, risk-based narratives that address customer concerns while protecting Okta’s intellectual property
• Serve as the primary security advocate for Field Account Teams to provide technical clarity on Okta’s security posture, roadmap, and incident response protocols
• Collaborate with Product and Engineering teams to "pre-digest" upcoming features and security enhancements, ensuring the Field teams are armed with accurate technical talking points before customers even ask
• Take end-to-end ownership of highly technical security questionnaires and due-diligence requests, Partner seamlessly with internal subject matter experts -including our specialized Federal/FedRAMP teams—to ensure accurate, timely, and high-quality responses for highly regulated customers
• Drive technological changes within Customer Assurance by identifying and implementing AI and automation strategies to streamline workflows, scale global efforts, and reduce response times
• Train and empower regional Go-To-Market and Sales teams on standard engagement protocols, ensuring they can leverage Customer Assurance resources smoothly to accelerate deals
• Collaborate with the Security Trust & Culture team and Regional CSOs to develop, publish, and maintain forward-facing security collateral, FAQs, and field communications
• Work within a global team, participating or leading global handoffs between American timezones and European or Asian, when required for large security or industry events