Lead DevOps Engineer, EverCommerce

• This role requires hands-on experience in creating, migrating, and managing containerized workloads and infrastructure as code (IaC) solutions in an enterprise production environment
• You will collaborate closely with engineering, security, and DevOps teams to build an efficient, scalable, and resilient platform
• Proven experience in designing, migrating, and managing AWS ECS-based containerized environments
• Deep expertise in Terraform for IaC, with experience in Spacelift.io or similar policy-as-code automation tools
• Hands-on experience with GitHub Actions for CI/CD automation
• Strong knowledge of Backstage.io for developer portal and self-service infrastructure
• Experience with Ansible for configuration management and automation
• Self-service and everything-as-code mindset – experience designing repeatable, fully automated infrastructure patterns
• Strong understanding of networking, IAM policies, secrets management, and cloud security best practices
• Experience with monitoring and logging solutions (e.g., CloudWatch, NewRelic)
• Ability to troubleshoot performance, availability, and scaling issues in containerized and cloud-native environments

Desirable

• As a Platform Engineer, you will be instrumental in modernizing our cloud infrastructure and deployment pipelines
• You will work with AWS ECS, Terraform, GitHub Actions, Spacelift.io , Backstage.io , and Ansible to create and manage an automated, self-service platform for development and operations teams
• Your work will ensure a seamless developer experience while enforcing best practices for security, compliance, and scalability
• Cloud Infrastructure & Automation
• Design, deploy, and manage AWS ECS-based containerized workloads using Terraform and Spacelift
• Build and optimize self-service infrastructure platforms with Backstage , enabling development teams to deploy services autonomously
• Implement best practices for observability, security, and reliability across cloud environments
• Continuous Integration & Deployment (CI/CD)
• Develop and manage GitHub Actions workflows for automated testing, security scanning, and deployments
• Standardize CI/CD pipelines and release automation processes across teams
• Improve deployment strategies to ensure zero-downtime deployments and infrastructure immutability
• Configuration Management & Orchestration
• Automate server and container configurations using Ansible
• Develop repeatable, scalable, and version-controlled infrastructure patterns
• Support developers with automated service provisioning and self-service tools
• Security, Compliance, & Governance
• Embed security and compliance controls into infrastructure and workflows
• Implement role-based access control (RBAC), policy enforcement, and infrastructure security best practices
• Ensure auditability and traceability in infrastructure changes using GitOps methodologies
• Monitoring, Logging & Incident Response
• Implement observability solutions, including logging, monitoring, and alerting for platform services
• Define SLAs, SLOs, and on-call runbooks to ensure high availability and reliability
• Support production and non-production environments through proactive incident resolution and root cause analysis