Senior Product Manager, KAYAK
K4B Content
$140-160k
This role is eligible to be considered for an annual bonus and equity grant
3-5 days a week in office (Cambridge, MA)
Travel search engine
Open for applications
Travel search engine
1001+ employees
Open for applications
$140-160k
This role is eligible to be considered for an annual bonus and equity grant
3-5 days a week in office (Cambridge, MA)
1001+ employees
Company mission
To help millions of travelers around the globe make confident travel decisions.
Role
Who you are
- The ideal candidate has 5 years shop & book API experience in the travel industry and is dedicated to building and maintaining a world class slate of travel content
- Specific experience in working with travel-related APIs and booking flows, including GDS and NDC APIs and TMC workflows
- Collaboration with team members from all levels of the business, across time zones. Specific experience working with commercial and engineering teams to build solutions that meet user needs
- Experience as a Product Owner in Agile Teams is a plus
- Collaboration with third parties to bring a technical solution to market
- Ability to align product opportunities with business goals and support that with thoughtful decisions and clear communication
- Proficiency in data analysis, including running SQL queries and using data to drive focus and team alignment
- Personal experience as a traveler, offering firsthand insight into user challenges during trip planning and online booking
- BS degree or equivalent experience required, technical background strongly preferred, MBA or similar experience advantageous
What the job involves
- We’re seeking a Senior Product Manager with travel API experience including shop & book to enhance our content offering for our corporate customers
- You will partner with both direct suppliers and content aggregators to bring the best content for K4B customers
- Own our content strategy and communicate with collaborators, both internal and external
- Oversee the scoping, implementation, maintenance and upgrades of content integrations across all verticals - flight, hotel, rental car, rail and ground transfer - in support of our content strategy
- Maintain the roadmap of content integrations and upgrades
- Represent KAYAK to content partners and industry organizations - selling our strategy and working closely to bring integrations to life; advocate for supplier enhancements that support our strategy
- Stay informed on the competitive landscape and the latest capabilities across both potential and current suppliers and aggregators
- Work closely with our supplier relations team to evaluate and engage potential suppliers
- Ensure compliance with local regulations for display, processing and invoicing of bookings
- Coordinate the roll-out of new product features across all existing suppliers
- Define and prioritize user problems and needs - ensuring excellent content coverage and a high capacity for online booking and servicing across suppliers
- Ensure high booking and servicing success rates across all suppliers
- Measure and analyze insights from product changes, chasing agreed upon metrics and the opportunities our data, user research and A/B experiment results might reveal
- Work with customer support to collect feedback from and respond to users
Our take
KAYAK is a travel agency and metasearch engine owned and operated by Booking Holdings. KAYAK processes over 6 billion queries across its platforms each year for travel information - as one of the world’s leading travel search engines, KAYAK searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages. It offers a variety of tools and features such as KAYAK trips, explore, and price forecast.
There’s been speculation over the years about online travel companies getting into the hotel business and KAYAK is no exception. The company is expanding its hospitality offerings beyond its traditional hotel referral and booking services but despite speculation through the 2020s, has stopped short of opening hotels under its own brand, preferring to partner with preexisting companies on their hotel tech.
Since being acquired by Booking Holdings, the global leader in online travel, in 2013, KAYAK has continued to expand and innovate, enhancing the travel experience for users all around the world. And now KAYAK manages a portfolio of metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. With the aim to make it easier for everyone to experience the world - it now operates sites in more than 70 countries and territories.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Company benefits
- Work flexibly: Our global flexible work policy lets our teams decide if they head into one of our offices or work from anywhere else
- Team-wide time off: Most of our team disconnects at the same time each year to recharge and reconnect
- Global volunteer week: Take VTO (Volunteer Time Off) to support the organizations and charitable efforts you believe in
- Wellness: We take care of each other - providing opportunities and spaces to live that work-life balance
- Resource groups: Our five ERGs are employee-led groups for underrepresented communities and their allies
- Career growth: We provide opportunities for our team to develop their skills – or learn new ones – on their own terms
Company HQ
South End, Stamford, CT
Leadership
Steve Hafner
(Co-Founder & CEO)Previously Board Member of Trulia, Blade and SeatGeek and currently an Executive at OpenTable.
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