Senior Artificial Intelligence Engineer, Miro

Salary not provided

+ Equity

AWS

Docker

Kubernetes

GCP

Python

Salesforce

Azure

SAP

Confluence

ServiceNow

Mid and Senior level

London

2-5 days a week in office

Visual workspace for innovation

Be an early applicant

Visual workspace for innovation

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSVideo

Be an early applicant

Salary not provided

+ Equity

AWS

Docker

Kubernetes

GCP

Python

Salesforce

Azure

SAP

Confluence

ServiceNow

Mid and Senior level

London

2-5 days a week in office

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSVideo

Company mission

To empower teams to create the next big thing, powered by AI at every step of the way.

Job

Company

Role

Who you are

4 - 6 years in Data Science/Data Engineering at leading tech or AI/Digital consulting firms, with minimum of 2 years experience in Generative AI
Advanced degree in CS, Applied Math, Physics, or equivalent
Strong Python/ JS and software development skills
Deep knowledge of transformers and LLMs (GPT, Claude, Mistral)
RAG pipelines, vector stores
Context engineering and fine-tuning
Enterprise cloud (AWS, GCP, Azure) with Docker/Kubernetes
Data connection, integration and pipelining skills; integration with SharePoint, Confluence, Salesforce, SAP, ServiceNow etc
Privacy/compliance/AI risk management; collaboration with architecture, cybersecurity, governance; understanding of AI regulations (e.g., EU AI Act)
Experience working with customers on solving real life problems under tight deadlines

What the job involves

We are looking for a highly motivated Customer AI Transformations Engineer to join Miro’s Customer AI Transformation (CAIT) team to drive AI transformation engagements with some of our largest & most strategic customers
The role will lead pre-sales efforts and technical implementation of Miro AI solutions for customers through bootcamps, prototyping, piloting and scaling of Miro AI solutions across the customer organization
Customer AI Transformations Engineer has deep expertise in Large Language Models and autonomous AI agents
The role blends strong technical execution with enterprise-grade deployment discipline and cross-functional collaboration
You will architect intelligent solutions that transform core business functions - product development / software engineering lifecycle, product R&D, sales, marketing, operations - across industries, ensuring secure, compliant, and scalable adoption of AI in complex enterprise environments
Do deep discovery with customers around their key business challenges with the purpose to explore whether Miro’s AI Innovation Workspace can solve for it
Design and implement scalable Miro AI applications (Miro blueprints) for enterprise workflows
Integrate enterprise data using RAG and vector databases
Apply text pre-processing, chunking, and summarization, context engineering and fine-tune techniques to improve performance of Miro AI solutions
Develop and orchestrate AI agents
Ensure robust monitoring, logging, and evaluation of LLM applications

Salary benchmarks

Our take

Millions of employees worldwide have moved to remote working, but existing tools are holding back the potential for collaboration. Tools such as Zoom and Microsoft Teams already provide remote communication platforms to millions of users, but they generally compromise on features required to emulate the team collaboration experience.

Miro has created a platform that provides enterprise tools such as collaborative whiteboards and mind-map software into an accessible and integrated service. As opposed to providing an 'all-in-one' add on, Miro allows businesses to customize and integrate the tools and resources within their individual platform to cater to the team's specific requirements.

Miro’s initial strategy of offering free and discounted subscriptions and then moving to paid models has paid off. The platform currently has over 100M users and is trusted by enterprises such as VMware, Zendesk and Frog. And as part of its ongoing battle with Zoom, Miro acquired video-chat startup Around in 2022, to remain competitive in the market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (4)

Company

Funding (last 2 of 4 rounds)

Jan 2022

$400m

SERIES C

Apr 2020

$50m

SERIES B

Total funding: $476.8m

Company HQ

The East Cut, San Francisco, CA

Leadership

Andrey Khusid

(Co-Founder & CEO)

Prior to Miro, they founded Vitamin Group specializing in digital technologies and multimedia projects.

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