Senior Solutions Enablement Manager, ServiceNow
$137.5-240.7k
+ Equity for eligible roles + Variable/incentive compensation
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$137.5-240.7k
+ Equity for eligible roles + Variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- We’re looking for a candidate with a bold, AI-first mindset, someone who doesn’t just use AI tools, but embeds them into the way we design, deliver, and measure programs
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 6+ years in sales, sales enablement, product enablement, or product marketing roles
- Proven experience and knowledge of solution selling
- Proven experience in solutions enablement
- Strong understanding of product marketing, sales enablement methodologies, and learning best practices
- Demonstrated ability to develop and deliver enablement strategies that drive seller performance
- Exceptional communication and stakeholder management skills, including the ability to influence senior leadership
- Self-directed, proactive, and collaborative mindset with a growth orientation
- Comfortable working under pressure and managing multiple priorities
What the job involves
- As a key member of ServiceNow’s Global Enablement team, the Senior Solutions Enablement Manager is responsible for designing, delivering, and optimizing learning experiences that empower our field organizations to sell with confidence, clarity, and buyer persona relevance
- This role bridges product and persona acumen with enablement strategy, ensuring our sellers can articulate customer-specific value, navigate complex buying cycles, and drive growth across verticals
- Lead the development, execution, and measurement/assessment of solution learning strategies across field sales, including Account Executives and Solution Consultants
- Showcase real-world AI-first approaches in our program content, experiences, and enablement materials to inspire adoption across our community
- Apply frameworks, methodologies, and processes to deliver scalable, high-impact enablement programs
- Partner with Role Excellence and Sales Onboarding teams to tailor learning plans for new hires and tenured sellers
- Collaborate with Product, Marketing, Sales, Customer Success, and Sales Leadership to align enablement with business priorities
- Work closely with Instructional Design and Communications teams to build and launch multi-format content (eLearning, vILT, live facilitation)
- Engage regional Enablement Leads to ensure global consistency and local relevance
- Integrate AI tools and methods into every aspect of program creation, delivery, and evaluation, embedding AI into the DNA of our curriculum
- Translate product marketing and product management insights into field-ready enablement materials
- Align enablement content with the ServiceNow sales processes and customer buying processes
- Facilitate sessions and drive adoption of enablement tools and systems
- Continuously refine enablement programs based on feedback, performance data, and evolving business needs
- Design and execute learner engagement initiatives including contests, leaderboards, badging, and gamification
- Monitor adoption metrics and learner outcomes to inform future iterations
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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