Operations Manager, Amazon

• A degree
• Relevant experience in people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains

Desirable

• Operations is the beating heart of Amazon
• This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time
• It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites
• At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets
• This role is all about driving operational excellence to create the Amazon of tomorrow
• Manage and develop a team of Area Managers
• Lead operational teams on a shift, deal with issues, and positively impact site performance
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance
• You’ll lead shifts at one of our operational sites
• You’ll also be the key link between a number of teams, including finance, safety and operations integration teams
• That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site
• A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand
• Every day will also involve mentoring and coaching your team
• You’ll be a source of leadership and support your team to be the best managers they can be