Senior Program Manager, Kraken

Design Operations

Salary not provided
Senior level
Remote in EU, UK
Kraken

Cryptocurrency exchange

Open for applications

Kraken

Cryptocurrency exchange

501-1000 employees

FintechB2CCryptocurrencyTradingBlockchain

Open for applications

Salary not provided
Senior level
Remote in EU, UK

501-1000 employees

FintechB2CCryptocurrencyTradingBlockchain

Company mission

To accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.

Role

Who you are

  • Demonstrated experience in leading design operations teams in agencies or in-house for mid-sized to large design teams
  • Experience working with or managing design systems and design systems teams
  • Deep experience working with creative/design teams, understanding how to integrate processes with creative minds
  • Experience working with both product and marketing design teams and helping to build bridges between them
  • Basic understanding of qualitative and quantitative research best practices
  • Experience working with creative processes and supporting designers to do their best work
  • Ability to understand complex programs, scope and prioritize projects, define schedules, and work independently
  • Experience in managing a large budget and hiring roadmaps
  • An understanding of design tools that designers need to do their best work and experience with design prototyping
  • A passion for cryptocurrencies and onboarding the world into them through fantastic, intuitive, and useful design solutions

Desirable

  • A user of our products
  • A user of other investment and trading products in the crypto space
  • Experience working in crypto, financial products or trading platforms

What the job involves

  • We’re looking for an experienced Sr. Design Program Manager to join our Design Operations team at Kraken and play a crucial role in shaping the future of building wealth in crypto
  • The Design Operations team sits within the Design and Research organization and is responsible for managing the team’s business operations, ensuring design excellence, and helping to shape and drive the team’s culture, craft, and priorities
  • This team is still relatively new at Kraken, so we need this person to help build the team as well as shape and evangelize what it can be
  • Join us if you feel excited about contributing to our mission by creating intuitive and aesthetically excellent user experiences
  • We have an open and trusting team culture where we share candid and honest feedback to achieve the best results
  • Act as a bridge between the design team and the engineering and product management teams, ensuring inter-dependencies are clear and well-planned
  • Identify and resolve potential collisions between different product teams, design teams, and features
  • Own team rituals across the design and research organization, ensuring important stories, updates, and work are shared
  • Manage the design team's operational expenses, justifying costs and managing vendors
  • Develop and manage new vendor relationships, including creating legal documentation for new programs and tools
  • Collaborate with design & research leadership in key project decision-making, including requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes
  • Contribute to the product direction by understanding the product strategy and supporting the design team to deliver against it
  • Identify team needs and gaps, and implement new processes, tools, documentation, and asset management solutions
  • Integrate strategy, business goals, design, execution, technology, and customer needs to create cohesive outcomes
  • Provide visibility and updates on current projects, resource utilization, team performance, and product health
  • Manage timelines and resources in collaboration with product management and marketing, ensuring teams can deliver work when and where it is needed
  • Support the designers and the wider team in maintaining optimum efficiency and wellbeing
  • Develop and create processes to manage, prioritize, and track design requests

Our take

Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity. Kraken’s clients also trade USD, CAD, ETH, XRP, LTC and other digital currencies, on a platform consistently rated the best and most secure bitcoin exchange by independent news media.

Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, and one of the first exchanges to offer leveraged bitcoin margin trading.

Kraken are one of the top 3 bitcoin exchanges by volume, behind Coinbase and bit-x with an 18% market share. While this is a competitive space to operate in - the volume of crypto being exchanged every day is very high, so there's space for multiple winners.

Kraken have made a number of acquisitions and have strengthened its world-leading position with the launch of new products, features and apps and a 24/7 multi-lingual support line. The company will continue to provide clients with easier and more versatile ways to participate in the crypto ecosystem.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Many candidates hear
back within 2 weeks

13% female employees

22% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Feb 2019

$100m

SERIES C

Mar 2014

$5m

SERIES A

Total funding: $111.5m

Company benefits

  • Work where you want: 90% of Krakenites work remotely, we believe people do their best work wherever they're happiest
  • Flexibility and Autonomy: We are highly results-focused vs. time-focused. We want you to work when and how you need to keep you at your most proactive
  • We value diversity: Our Team is spread across 60 countries. By joining Kraken you'll be part of a truly multicultural organization that values diversity and inclusion
  • A new approach to salary: Kraken prides itself on being at the forefront of crypto innovation, and that means the majority of our workforce has the option to be paid in bitcoin
  • Equity Options: Kraken owes its success and growth to its people. That's why we offer nearly all our Krakenites a stake in the company

Company values

  • Crypto Conviction
  • Assume Best Intent
  • Innovative
  • Collaborative
  • Client Obsessed
  • Productively Paranoid
  • Globally Inclusive
  • Humble

Company HQ

Financial District, San Francisco, CA

Leadership

Jesse Powell

(Chairman of the Board)

Previously co-founded Verge Gallery & Studio Project, Lewt and Internet Ventures & Holdings

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