Senior Manager of IT Engineering, Upstart

• You're ready to build secure, scalable systems that empower thousands of employees and support the future of credit
• 8+ years in IT Engineering, Systems Engineering, or DevOps roles, with 3+ years in engineering leadership
• Excellent people management skills with a track record of successfully mentoring, coaching, and getting reports promoted to the next level
• Proven success scaling enterprise platforms and managing cloud-based infrastructure in a fast-growing organization
• Deep technical expertise in IAM platforms (e.g., Okta), MDM tools (e.g., Jamf, BeyondCorp), and SaaS integrations
• Technical background in scripting and automation (e.g., Python) and Infrastructure-as-Code tools like Terraform, CDK, etc., and a willingness to get hands-on to help out the team if necessary
• Strong understanding of enterprise security practices, endpoint protection, and compliance
• History of driving architectural decisions and roadmaps across cross-functional teams
• Excellent communication skills and ability to influence both technical and non-technical stakeholders

Desirable

• Upstart's IT Engineering team builds and manages the platforms, systems, and tools that power internal productivity, automation, and secure collaboration across the organization
• From modern endpoint management to infrastructure-as-code, we architect, scale, and automate foundational systems that enable Upstarters to deliver on our mission
• As a Senior Manager of IT Engineering at Upstart, you will lead a talented team responsible for identity management, enterprise automation, endpoint infrastructure, and internal tooling
• This role combines technical leadership with strategic execution, focused on building scalable, secure, and user-centric IT systems
• You will play a critical role in scaling Upstart's internal technology stack, supporting company growth while reducing risk and enabling seamless employee experiences
• This is not just an operational role — it's a strategic opportunity to shape the internal technology foundation of a fast-scaling fintech company
• You’ll be part of an organization that values automation, collaboration, and mission-driven impact
• As a digital first company, the majority of your work can be accomplished remotely
• The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites
• You'll define and execute the vision for Upstart’s internal IT platforms, services, and engineering capabilities
• Lead and mentor a team of IT Engineers across enterprise tooling, automation, endpoint engineering, and identity
• Architect and implement scalable, cloud-native infrastructure using Infrastructure as Code (IaC) best practices
• Drive automation across IT workflows to reduce manual operations, improve reliability, and increase velocity
• Partner with cross-functional stakeholders including Security, People, Compliance, and Engineering to ensure IT platforms meet business and compliance needs
• Enhance observability and incident response within internal platforms to reduce downtime and improve employee experience
• Manage and report on IT engineering KPIs, driving continuous improvement through data-driven decision-making
• Ensure all IT systems and services are secure, resilient, and aligned with Upstart’s risk management strategy
• Champion a DevOps and SRE-aligned culture within IT, emphasizing scalability, reproducibility, and proactive health monitoring